Software Engineer I

Job Description

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative digital and servicing products at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team! You will be part of a fast-paced entrepreneurial team responsible for delivering projects platform supporting our global customer base.

Our Engineers that join our Technologies team will be assigned to one of several exciting teams that are responsible for development and management of business-critical platforms. You will be part of a fast-paced entrepreneurial team responsible for delivering projects platform supporting our global customer base. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers. Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers.

Responsibilities

• Develop, test, debug, and maintain software applications and services under the guidance of senior engineers.
• Participate in user story analysis, sprint planning, and design discussions to understand business and technical requirements.
• Write clean, maintainable, and well-documented code following established engineering standards and best practices.
• Assist in developing RESTful APIs, microservices, and application components using modern development frameworks and tools.
• Participate in code reviews, unit testing, integration testing, and defect resolution to ensure high-quality software delivery.
• Collaborate with cross-functional teams, including Product, QA, and Engineering, to deliver features and enhancements in an Agile environment.
• Support the automation of testing, deployment, and operational processes to improve development efficiency.
• Troubleshoot and resolve application issues under the guidance of senior team members.
• Learn and adopt new technologies, development frameworks, and engineering best practices to continuously improve technical skills.
• Contribute to technical documentation, knowledge sharing, and team collaboration to support ongoing development activities.
  
  

Qualifications

Functional Skills

• Strong analytical and problem-solving skills.
• Ability to understand and interpret business and technical requirements.
• Basic understanding of Agile methodologies and software development lifecycle (SDLC).
• Knowledge of object-oriented programming (OOP) concepts and software design principles.
• Hands-on experience in software development, unit testing, and debugging through academic projects, internships, or professional experience.
• Familiarity with application configuration, deployment, and version control tools (e.g., Git).
• Basic understanding of REST APIs, microservices, and distributed application concepts.
• Ability to learn new technologies quickly and adapt to changing business and technical requirements.
• Strong communication, collaboration, and teamwork skills.
• Exposure to cloud platforms (GCP, AWS, or Azure).
• Familiarity with CI/CD tools and DevOps practices.
• Basic knowledge of relational and/or NoSQL databases.
• Experience working on academic, internship, or personal software development projects.
• Bachelor’s Degree in Computer Science, Computer Science Engineering, or related field required; advanced degree is preferred.
  
  

Minimum Qualifications

• 0.5+ years of software development experience
• Basic knowledge of cloud platforms such as Google Cloud Platform (GCP), AWS, or Azure, with exposure to services such as Google Cloud Storage and BigQuery.
• Familiarity with Big Data technologies such as Spark, Scala, Hive, or SQL
• Basic understanding of ETL (Extract, Transform, Load) concepts, data modeling, and data processing techniques.
• Exposure to relational and/or NoSQL databases and SQL programming.
• Familiarity with Agile software development methodologies and the Software Development Life Cycle (SDLC).
• Basic understanding of Continuous Integration and Continuous Delivery (CI/CD) concepts and tools such as Git, Jenkins, Maven, or similar technologies.
• Working knowledge of version control systems (Git) and build automation tools.
• Basic understanding of web technologies (HTTP, REST APIs) and familiarity with Linux/Unix environments.
• Strong understanding of programming fundamentals, data structures, algorithms, and object-oriented programming concepts.
• Strong analytical, problem-solving, and debugging skills.
• Excellent verbal and written communication skills, with the ability to work effectively in a collaborative team environment.
• Demonstrated curiosity, learning agility, and a proactive mindset toward continuous learning and process improvement.
  
  

Secondary Skills

• Basic knowledge of Power BI for developing reports, dashboards, and data visualizations.
• Familiarity with creating simple data models, metrics, and KPIs to support reporting and business analytics.
• Working knowledge of DAX, Power Query, and SQL, with the ability to develop interactive reports and perform basic data analysis.
• Understanding of data modeling concepts and exposure to tabular models or semantic models through academic projects, internships, or professional experience.
• Basic troubleshooting and debugging skills for BI reports, datasets, and dashboards.
• Familiarity with BI concepts, metadata management, and data governance principles.
• Exposure to data visualization best practices and the ability to present insights in a clear and meaningful manner.
• Strong analytical skills with an interest in leveraging data to support business decision-making.
• Eagerness to learn modern BI technologies and continuously improve technical and analytical skills.
  
  

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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