Sitecore Engineering Manager

Job Title

Sitecore Engineering Manager

Job Description

Were Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "Worlds Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Concentrix is looking for a Sitecore Engineering Manager to lead delivery across digital experience platforms (DXP) within our Center of Excellence (CoE).

This role will drive end-to-end engineering, migrations, managed services, and modernization programs across Sitecore (legacy → XM Cloud / headless), with strong ownership of Azure-based architecture, infrastructure sizing, and performance engineering

Key Responsibilities

Delivery & Program Leadership

• Own end-to-end delivery of Sitecore programs (build, run, optimize)
• Lead migration & modernization initiatives (XP/XM → XM Cloud, Headless, composable DXP)
• Manage managed services portfolios with SLA/KPI ownership
• Ensure scalability, performance, and reliability across implementations
  
  

• Strong hands-on experience across:
• Sitecore XP / XM (8.x, 9.x, 10.x)
• XM Cloud, Headless (JSS, Next.js), composable architecture
• Deep understanding of:
• Helix architecture principles
• API-first integrations & middleware
• Define architecture, code quality, and DevOps standards
• Design and manage Azure-based Sitecore architectures, including:
• App Services, Azure Kubernetes Service (AKS), Azure Functions
• Azure SQL, Cosmos DB (exposure), Redis Cache
• Azure CDN, Front Door, Application Gateway
• Strong experience in:
• Environment sizing, capacity planning, and cost optimization
• Performance tuning & load handling strategies
• CI/CD pipelines (Azure DevOps)
• Exposure to cloud-native & SaaS deployment models (XM Cloud)
  
  

• Act as technical leader for client engagements
• Translate business needs into scalable DXP solutions
• Collaborate with CX, analytics, and integration teams
• Support pre-sales, solutioning, and proposals
  
  

• 10–12 years in enterprise web / DXP engineering, with strong Sitecore experience
• Proven track record in development, managed services, and migration programs
• Strong expertise in Azure cloud architecture & infra sizing
• Hands-on experience with .NET, C#, ASP.NET MVC, APIs
• Experience in headless, composable, and SaaS-based architectures
• Strong people leadership & stakeholder management skills
  
  

• Bachelor’s degree in engineering, Computer Science, or related field