Senior Software Engineering Manager

At Ford Credit, we help customers finance and manage ownership of Ford and Lincoln vehicles around the world. We are seeking a highly technical Senior Engineering Manager to lead our Customer Identity and Master Data platform.

This leader will be responsible for the technical strategy, engineering execution, operational excellence, and talent development for our Informatica Intelligent Data Management Cloud (IDMC) and MDM platform. The role combines people leadership, solution architecture, cloud engineering, and strategic delivery to provide a trusted, scalable, and secure customer data foundation for Ford Credit's global ecosystem.

Responsibilities

Engineering Leadership

• Lead and develop a global team of software engineers and technical leads.
• Foster a culture of collaboration, innovation, quality, and continuous improvement.
• Support hiring, coaching, mentoring, and career development activities.
• Drive engineering excellence through modern development practices.
  
  

• Define and execute the technical roadmap for the Informatica IDMC and MDM platform.
• Design scalable master data solutions supporting customer identity and enterprise data management.
• Guide architecture decisions across cloud-native applications, APIs, integrations, and data services.
• Ensure high availability, resiliency, security, and performance across the platform.
  
  

• Partner with engineering and architecture teams to integrate Informatica solutions with Google Cloud Platform services.
• Establish operational metrics, service level objectives, monitoring, and incident management standards.
• Ensure compliance with regulatory, privacy, and security requirements.
• Promote secure-by-design and shift-left engineering practices.
  
  

• Work closely with Product Managers, Architects, Data Teams, and business stakeholders.
• Translate business priorities into executable engineering plans.
• Balance innovation, technical debt reduction, platform modernization, and operational stability.
• Drive delivery of critical customer identity capabilities and data platform enhancements.
  
  

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field.
• 10+ years of software engineering experience.
• 3+ years leading engineering teams, technical programs, or enterprise platforms.
• Experience implementing and supporting Informatica MDM or equivalent enterprise master data solutions.
• Strong experience with Java, Spring Boot, APIs, and microservices architecture.
• Experience designing and deploying solutions in a public cloud environment, preferably Google Cloud Platform.
• Knowledge of enterprise data modeling, data governance, and master data management concepts.
• Experience leading delivery of complex, cross-functional technology initiatives.
  
  

• Experience with Informatica IDMC, Customer 360, CAI, CDI, or related products.
• Cloud certifications or Informatica certifications.
• Experience with DevSecOps practices, Infrastructure as Code, and observability platforms.
• Background in financial services, customer identity, or regulated industries.
• Experience supporting globally distributed platforms and teams.