Senior Software Engineer - Salesforce

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Job Title: Salesforce Engineer

Location: U.S. Bancorp GCC, Chennai, India

Job Type: Full-Time

Job Level: Engineer / Senior Engineer (based on experience)

Job Summary

The Salesforce Engineer is responsible for designing, developing, and supporting scalable Salesforce solutions across Sales, Service, and onboarding workflows. This role partners with product, business, and engineering teams to deliver high-quality, secure, and compliant solutions that enable customer acquisition, servicing, and operational efficiency.

Key Responsibilities

Salesforce Development & Configuration

• Design, develop, and implement solutions on the Salesforce platform (Sales Cloud, Service Cloud, CPQ, etc.)
• Develop Apex classes, triggers, batch jobs, and test classes
• Build Lightning Web Components (LWC), Aura components, and Visualforce pages as needed
• Configure declarative solutions using Flow, Process Builder (as applicable), and validation rules
• Create and maintain custom objects, data models, and automation workflows
  
  
  

Integration & API Development

• Design and implement integrations between Salesforce and enterprise systems using REST/SOAP APIs
• Support event-driven and batch integration patterns across distributed systems
• Ensure data integrity and consistency across systems
  
  
  

Solution Design & Collaboration

• Partner with product owners and business teams to gather and refine requirements
• Translate business needs into scalable technical solutions aligned with enterprise architecture
• Contribute to reusable component design and platform standardization
  
  
  

DevOps & Release Management

• Participate in CI/CD pipelines (e.g., Copado, Jenkins, Git-based workflows)
• Support release planning, testing, and deployment activities
• Ensure code quality through peer reviews, unit testing, and best practices
• Maintain high test coverage and adhere to deployment standards
  
  
  

Production Support & Operational Excellence

• Provide L2/L3 support for production issues and incidents
• Troubleshoot Salesforce applications, integrations, and data issues
• Perform root cause analysis and implement corrective actions
• Support platform stability, reliability, and performance optimization
  
  
  

Security, Compliance & Governance

• Ensure solutions comply with enterprise security, risk, and regulatory requirements
• Implement role-based access controls and data protection standards
• Aligning development with enterprise governance, naming conventions, and data standards
  
  
  

Innovation & Continuous Improvement

• Identify opportunities to improve processes, automation, and system capabilities
• Support adoption of new Salesforce features (e.g., AI, automation tools)
• Contribute to platform modernization and technical debt reduction initiatives
  
  
  

Required Qualifications

• Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience)
• 3+ years of hands-on Salesforce development experience
• Strong proficiency in:
• Apex (classes, triggers, batch processing)
• Lightning Web Components (LWC)
• Salesforce data modeling and schema design
• Experience developing integrations using REST/SOAP APIs
• Familiarity with CI/CD pipelines and version control (Git)
  
  
  

Preferred Qualifications

• Salesforce certifications (Platform Developer I/II, App Builder, or Architect track)
• Experience with Salesforce CPQ, Service Cloud, or Financial Services Cloud
• Experience with enterprise integrations (Kafka, middleware platforms, microservices)
• Experience in regulated industries (financial services, banking, or payments)
• Exposure to AI/automation capabilities within Salesforce ecosystem
  
  
  

Key Skills

• Salesforce Development (Apex, LWC, SOQL/SOSL)
• System Integration & API Development
• CRM & Customer Experience Workflows
• DevOps & CI/CD
• Data Modeling & Governance
• Problem Solving & Debugging
  
  
  

Success Criteria

• Delivers scalable, maintainable, and reusable Salesforce solutions
• Reduces technical debt while improving system performance and reliability
• Ensures high-quality releases with minimal production defects
• Aligns consistently with enterprise standards and governance
• Improves business outcomes through automation and process optimization
  
  
  

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

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