A Senior Quality Specialist drives, monitors, and improves customer experience or product quality standards through audits, data analysis, and process improvements.
How Youll Make An Impact
Conducting regular audits at PSC / LSU, reviewing documentation for compliance, and identifying areas for improvement.
Analysing data to identify trends, root causes of issues, and implementing corrective/preventive actions (CAPA).
Ensuring adherence to industry standards, regulatory requirements, and SOPs, particularly in GMP or ISO environments.
Creation and maintenance of processes in Adonis, creation and maintenance of documents in OneView / xECM.
Support to Global Team as well as LSUs on use of the global tools (Adonis, OneView, xECM, Relex, CCRP & SAP Q-Notifications, TNPS), support Governance process related to Quality and CIL related to HUB EUC.
Consolidate monthly reports for Quality and CIL. Support PSC/LSU team with Quality and CIL Projects and IT tools.
QMS Audit support (Intelex).
Support in Relex improvement projects. (Follow up with Quality managers on multiple Quality improvement projects).
You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Living Hitachi Energys core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background
You hold a bachelor’s degree in Engineering (Electrical /Mechanical).
Should have 8+ years’ experience in Quality Management systems.
Experience in Quality roles and exposure to Customer complaints handling and Service handling process.
Proficient in understanding Quality processes and concepts.
Prior relevant Industry experience, knowledge of Quality Management and concepts. Proficient in MS-Office, Power BI or any other Business Intelligence tool.
SAP Quality Module.
Strong problem-solving techniques and tools using L6S approach. Stakeholder Management through continuous interaction with Business Leaders and Partners across the globe.
Excellent English verbal and written communication skills.
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Appliances Electrical and Electronics Manufacturing and IT Services and IT Consulting
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