Senior Manager Service Charges

Key Responsibilities

Processes

• Partner with Business/Product heads to drive and manage performance of the Bank
• Provide timely & accurate financial information / MIS to enable strategic decision making
• Provide coordination and support during forecasting, budgeting and monthly reporting cycles in co-operation with business heads and Regional / Country finance functions
• Analyze business performance (management and financial), review highlight risks and opportunities and drive actions to ensure committed financial outcome.
• Drive effective cost management through a rigorous cost control supported with suitable Cost management MI & analytics
• Ensure support to business stakeholders on regular and ad-hoc management meetings
• Supporting the timely delivery of SCGT process deliverables, covering Budgeting, Forecasting, and Actuals reporting, ensuring quality output in line with agreed service levels
• Update and maintenance of the Service Catalogue
• Supporting to ensure queries are addressed by the team in a timely manner, engaging with other stakeholders where necessary and considering process / documentation / reporting changes
• Support system implementations and Change management, covering inputs, validations and control reviews as well as report updates in Tableau / Service Catalogue
• Work closely with the PaPM Project teams to ensure future state development covers current processes and methodologies or where differences arise these are understood and accepted. Also work with the project teams to ensure a smooth transition to the new infrastructure and reporting to BAU
• Sufficiently develop both technical and SCB content knowledge to establish themselves as an SME in the Service Charges
• Engage and influence Finance stakeholders with continuous focus on “Big Picture” and enable the decision support in line with Group FP&A strategy
  
  

Risk Management

• Monitor operational risk across planning processes and escalate key risks to right forum
  
  

Governance

• Ensure compliance with Group Code of Conduct and Social agenda of the organization
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
  
  

Key stakeholders

• Group Planning
• CPBB Segment and Product Finance teams
• CCIB Finance and Product Finance teams
• Functions Finance
• Country and Region Finance teams
• IM Planning Systems Team
• FP&A and Functions Finance Change
• Other stakeholders as required
  
  

Skills And Experience

• Process Management
• Planning & FP&A SME
• Banking Products and Process Knowledge
• Change Management
  
  

Qualifications

• Chartered Accountant or MBA with 8-12 years of relevant finance experience
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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