Job Description

ADDITIONAL AND ESSENTIAL RESPONSIBILITIES:

  • Follow every aspect of SOP without fail. 
  • Complete received Audits for quality review and ensure quality output.
  • To achieve Quality SLA and quality production target.
  • Excellent verbal and written communication.
  • Follow project related protocols and instructions. 
  • Escalate issues, identify error trends.
  • Update all the required monitoring trackers. 
  • All emails from Leads/Manager should be answered promptly without fail.
  • Ensure to adhere with HIPAA compliance.
  • Good excel skills. 
  • Flexibility
  • Good Communication


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Chennai ,Tamil Nadu
Company Website: http://www.exlservice.com Job Function: Quality Assurance & Control
Company Industry/
Sector:
Business Consulting and Services

What We Offer


About the Company

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