Senior Consultant -Delivery

Job Description

Senior Consultant -Delivery

About Worldline

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

Join our Quality team as an ISO Internal Auditor for our Multisite Certification Program in Pune/Chennai. Youll play a critical role in maintaining our global ISO certification and ensuring compliance with the Worldline Management System (WMS). This hybrid role offers the opportunity to work with distributed teams across different geographical locations whilst supporting audit quality, stakeholder guidance, and risk management across our certified organisational entities.

Day-to-Day Responsibilities

• Perform detailed due diligence of internal and external audit reports to ensure content quality, clarity, and relevance
• Guide and support stakeholders in conducting Root Cause Analysis (RCA) and developing effective Corrective Action Plans (CAP)
• Review and validate closure evidence for audit findings ensuring adequacy and alignment with audit expectations
• Support site onboarding readiness assessments for multisite certification program inclusion
• Collaborate with GBL ISO Managers and site-level teams across different geographical locations
• Follow up with internal site teams and process owners to ensure timely response to audit requirements
• Proactively escalate delays, non-responsiveness, or high-risk issues to management with context and recommendations
• Identify process inefficiencies and contribute to preventive and systemic improvements
  
  

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show whats next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Certified Lead Auditor for ISO 27001:2022 (mandatory) with strong knowledge of ISO 9001:2015 and ISO 14001:2015
• 7–8 years of experience in internal/external auditing with focus on quality, security and environmental management systems in Pune or Chennai Location
• Experience in multisite or global organisations with distributed teams and proven track record in audit finding management
• In-depth understanding of ISO standards integration and interactions between management systems
• Strong analytical skills for audit evidence assessment and proficiency in SharePoint, Power BI, MS Excel, and Power Automate
• Excellent communication skills with the ability to challenge constructively whilst maintaining stakeholder trust
• Solution-oriented mindset with high ownership, proactive approach and attention to detail
• Experience working in regulated, matrixed, or cross-cultural teams (preferred)
  
  

Perks & Benefits

• Hybrid working arrangement offering flexibility between office and remote work
• Opportunity to play a pivotal role in maintaining Worldlines global ISO certification framework
• Exposure to strategic decision-making in multisite certification governance
• Work in a high-trust, collaborative team environment that values accountability and continuous improvement
• Professional development opportunities in quality management and ISO standards
• Cross-cultural collaboration with global teams
  
  

Shape the evolution

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

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