Senior Business Analyst

Job Requirements

Technical Business Analyst

Function / Department: Information Technology

Job Purpose:

The Business Analyst will work closely with Business, Technology, Product, Operations, and Project teams to understand, analyze, and document business requirements for banking applications and initiatives.

Roles & Responsibilities

• Evaluate business processes, identify gaps, and recommend process improvements.

• Gather, analyze, and document business requirements from various stakeholders.

• Create BRDs, FRDs, User Stories, Use Cases, and Process Flows. • Conduct requirement workshops and stakeholder discussions.

• Collaborate with Product Managers, Architects, Developers, QA teams, and Business Users.

• Translate business requirements into functional specifications for technical teams.

• Participate in UAT planning, execution, defect tracking, and sign-off processes.

• Analyze and document API and system integration requirements, including request/response mappings, validation rules, error scenarios, and callback flows.

• Work with external/internal systems to understand integration requirements and dependencies.

• Define functional requirements covering retry, fallback, status management, reconciliation, and exception handling.

• Understand high-volume transaction workflows and capture relevant non-functional requirements such as SLA, latency, availability, and scalability.

• Work closely with engineering and architecture teams to ensure requirements are technically implementable and testable.

Technical Skills

• SQL and data analysis skills.

• Experience with JIRA, Confluence, Visio, or similar tools.

• Knowledge of Agile/Scrum methodology.

• Understanding of API integrations and system interfaces.

• Strong documentation and process mapping skills.

Experience: 5-10 Years of relevant experience as a Business Analyst with Banking Domain exposure