Reporting Service Developer - Remote Role

Hello Everyone,

I am writing this Job Post to brief about the job opportunity with IRIS KPO Resourcing Pvt Ltd (IRIS Software Group) for Reporting Service Developer.

Please find the job description and specifications for your references,

Please share your interest for the job opportunity with your updated resume.

Shift timing : UK Business Hours (2.00 PM - 11.00 PM IST)

Web Link : https://www.iris.co.uk/

LinkedIN : https://www.linkedin.com/company/iris-outsourcing-and-global-product-development-centre/posts/?feedView=all

Location : Remote (Work From Home)

Employment Type : Full-Time | Permanent

Role Overview

Company Overview

IRIS Software Group is a leading global provider of mission critical software and services and one of UKs largest privately held software companies.

We help organisations to make better business decisions by developing integrated software solutions to minimise admin, make business processes more efficient and give more time to do whats valued.

We started 45 years ago with accountancy software and have evolved to be trusted by more than 100,000 customers in 135 countries around the world. We invest heavily in development using the latest processes and technologies, driven by our Indian and Romanian Product Development Centres to build the next generation of cloud-based accountancy, HR and education solutions.

Our global and domestic payroll and HR solutions are used nearly five million employees. Almost one million UK employees are managed by our HR solutions, and one in eight UK employees are paid through IRIS payroll solutions. We are the largest third-party online tax filer with UK Government, and we are used by 54 of the top 100 US and 91 of the top 100 UK accountancy firms. We also serve over 13,000 schools and academies, and almost five million UK families use our apps to connect to their childs school.

Founded in 2005, iSAMS By IRIS is the market leader in cloud-based, multi-platform education administration solutions. Transforming the way schools store, manage and communicate information, iSAMS offers a world-class Management Information System (MIS) that is intuitive to use, flexible in its approach and accessible globally.

Purpose of Job

As a Reporting Services Developer, your main responsibility is to create high-quality reports using SQL Server Reporting Services (SSRS), Power BI and inhouse Report Designer. You'll also provide advice, training, and support to both new and existing iSAMS and Ed:gen customers. This role involves making sure all custom, catalogue/templates, and built-in reports are developed and delivered smoothly and on time.

Main Responsibilities

As a Reporting Services Developer in this team, your role involves the following:

• Meeting deadlines, and delivering on requirements.
• Keeping the Service Desk logging system accurate and up-to-date, including adding detailed notes to calls.
• Collaborating with existing Report Developers to provide report development services.
• Designing visually appealing reports using SSRS and Power BI
• Proactively offering solutions and maintaining a high level of service.
• Using remote access technology, knowledge sources, and diagnostic tools to resolve or direct tickets to appropriate teams.
• Identifying recurring incidents or requests and raising awareness.
• Assisting with technical and non-technical 'How To' queries as needed.
• Maintaining accurate information to reduce the impact on the stakeholders, such as technical data for support forums and internal documentation.
• Participating in team projects aimed at improving report quality and service efficiency.
• Engaging in continuous learning and development activities within the team.
• Regularly reviewing internal procedures for accuracy and proposing necessary alterations.
• Maintaining a solid understanding of the iSAMS/Ed:gen product and staying current with system developments.
• Undertaking other reasonable tasks or projects that support iSAMS/Ed:gen business needs and align with your capabilities
• Attending in person events such as team meetings

Person specification

Knowledge/Experience

• Excellent attention to detail.
• Strong written and verbal communication skills.
• Proactive and collaborative team member.
• Capable of working autonomously.
• Proficient in diagnosing, investigating and resolving issues.
• Strong analytical abilities.
• Excellent organizational skills.