Quality Analyst

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Role Responsibilities:-

• Review post-closing loan documentation for accuracy, completeness, and compliance
• Identify and document exceptions related to missing or incorrect documentation
• Research and resolve exceptions using internal systems and documentation
• Validate collateral documentation and confirm proper perfection requirements
• Communicate exception status and required actions to business line partners
• Update systems of record to reflect findings and resolution status
• Manage assigned pipeline to meet service level and quality expectations
• Ensure work aligns with procedures, audit standards, and compliance requirements
• Identify process improvement opportunities to enhance efficiency and reduce risk
  
  
  

Competencies:-

• Attention to Detail
• Maintains high quality to prevent downstream servicing or audit issues.
• Time Management & Timeliness
• Meets daily processing deadlines while balancing accuracy.
• Consistently follows established procedures and controls.
• Accountability & Ownership
• Takes responsibility for assigned work and escalates issues appropriately.
• Analytical Review
• Identifies errors, trends, and missing data.
  
  
  

Skills:-

• Microsoft Office suite and computer navigation proficiency
• Effective verbal and written communication skills
• Document review and validation
• Preferred Skills/Experience:
• Well-developed analytical skills
• Basic understanding of the associated operations, products/services, systems, and risks/controls applicable to assigned area
• Basic understanding of applicable laws, regulations, and financial services
  
  
  

Job Description:-

• The Post Close Review and Exception Resolution Specialist is responsible for reviewing commercial loan documentation after closing to ensure accuracy, completeness, and compliance with internal policies, regulatory requirements, and collateral perfection standards.
• This role identifies documentation gaps, establishes exceptions, and performs research and resolution activities to mitigate risk and ensure loan files meet quality standards.
• Processors support the end-to-end lifecycle of collateral review and exception clearing, partnering with internal teams and business line partners to ensure timely and accurate resolution.
• Monitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards.
• Documents quality issues, performance measures and quality improvements for management review. Provides information to assist in giving feedback to employees and in the training of employees.
• Ensures proper application of and compliance with internal and regulatory standards, guidelines and procedures.
  
  
  

Basic Qualifications:-

• Bachelor's Degree
• 1-2 years of experience
  
  
  

Shift Timings:-

11:00 AM - 8:00 PM IST

Work Mode:-

5 days work from office

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

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