Project Leader

Job Requirements

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Roles And Responsibility

• Client Relationship Management
• Primary point of contact for key clients
• Build long-term strategic relationships
• Understand client business objectives and challenges
• Ensure client satisfaction and retention
• Account & Delivery Ownership
• Own end-to-end project delivery
• Ensure scope, timeline, and budget adherence
• Manage change requests and contract compliance
• Track SLAs and KPIs
• Business Development & Growth
• Identify upsell and cross-sell opportunities
• Support proposal creation and RFP responses
• Drive revenue growth from existing accounts
• Expand account footprint
• Plan and allocate resources effectively
• Mentor project managers and delivery teams
• Conduct performance reviews
• Ensure skill development
• Financial Management
• Track revenue, margins, and costs
• Optimize utilization
• Approve billing and invoices
• Stakeholder Communication
• Run governance meetings
• Prepare executive reports
• Manage escalations
• Align internal and client stakeholders
• Risk & Quality Management
• Identify project risks early
• Implement mitigation plans
• Ensure delivery quality standards
• Conduct periodic audits
• Strategic Planning
• Develop account growth roadmap
• Forecast revenue
• Support long-term partnership strategy
• Short version (for JD / Resume)
• Manage client engagements end-to-end
• Drive revenue and account growth
• Ensure delivery excellence
• Own financial performance
• Build high-performing teams
• Team & Resource Management
• Plan and allocate resources effectively
• Mentor project managers and delivery teams
• Conduct performance reviews
• Ensure skill development