Oracle Service Cloud Developer

Job Description

Job Title

Oracle Service Cloud Developer

Position Summary

Oracle Applications Integration Developer is responsible for designing, developing, customizing, and supporting the integrations between Oracle EBS and various Applications including Service Cloud, Customer Data Management and other third-party applications.

The role involves technical support for Oracle E-Business Suite (R12.2), including troubleshooting system and interface issues, supporting integrations, performing system performance monitoring and troubleshooting and ensuring overall system stability and reliability in a regulated manufacturing environment

Essential Duties & Responsibilities

• Extensive experience designing, developing, and supporting complex integrations between Oracle E-Business Suite (R12.2) and Oracle/non-Oracle systems using APIs, Web Services, PL/SQL, SOA, and middleware technologies
• Support Customer Portal customisations (PHP, JavaScript, HTML, CSS)
• Support upgrades, patches, and system enhancements
• Rewrite to remove errors to adapt to new requirements
• Support business needs for system processing and availability
• Participate in 24/7 department on-call program
  
  

Knowledge, Skills & Qualifications

• Strong knowledge of Oracle Service Cloud configuration and customization, REST and SOAP web services, SQL, PHP, JavaScript, HTML, CSS
• High efficiency in PL/SQL programming
• Experience with system integrations and APIs
• Knowledge of Oracle Customer Data Management is preferred
• Functional knowledge in Oracle Applications is preferred
• Strong customer service skills
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Excellent collaboration skills and able to work in a team environment
• Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously
  
  

Education And Experience

• Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or related IT field
• Minimum 5 years of experience in designing, developing, customizing, and supporting the integrations between Oracle EBS and other Oracle/third party applications.
  
  

Minimum Qualifications

• Must be 18 years of age
  
  

Travel Requirements

• Typically requires travel less than 5% of the time
  
  

Physical Requirements And Work Environment

• This is largely a sedentary role.
• This job operates in a professional office environment and routinely uses standard office equipment.
  
  

ICU Medical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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