Job Description
CXCRM Recruitment
Dear Candidate
Greetings from Cognizant!!
Cognizant is Hiring - Nice Cxone developer
Please Find The Job Description Below
Experience: 4 to 12 years
Location: All CTS Location (3 days office, Hybrid mode)
Notice Period: Immediate to 90 days
Job Description:- (NICE Cxone)
- Studio Development Experience in Nice CxOne(Voice, IVR and Multi-channel)
- Configuration of Agents, Skill, Campaign, HOOP, Workflow data item creation and handling
- Experience in designing reports and understanding them.
- Experience in developing and debugging routing solutions using Nice CxOne and Nice CxOne Studio.
- Working knowledge of Nice Framework, reporting, routing, and multi-channel components
- Knowledge on Nice CxOne Analytics and Interactions.
- Ability to architect routing design and development for the customer
- Experience in troubleshooting routing issues in production on call
- Excellent Communication and interpersonal skills
- Sales force integration will be added advantage
- Auto Attendant creation and Setup
- Good understanding of Digital channel,
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Chennai ,Tamil Nadu |
| Company Website: | https://www.cognizant.com | Job Function: | Software Development |
| Company Industry/ Sector: |
IT Services and IT Consulting and Business Consulting and Services | ||
What We Offer
About the Company
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Job Snapshot
