Manager Test Engineering - LARC CFCC

Job Summary

• The Test Manager will be responsible for overseeing the testing phase of software development, ensuring that all products meet the highest quality standards before release. This role requires a strategic thinker with excellent leadership skills, a deep understanding of testing methodologies, and the ability to manage multiple projects simultaneously. The ideal candidate will develop and implement comprehensive test strategies, lead and mentor a team of testers, coordinate test execution, manage defect resolution, and ensure adherence to quality standards. Additionally, the Test Manager will identify and mitigate risks, stay updated with industry trends, and foster effective communication with stakeholders. This position offers an exciting opportunity to contribute to the quality and success of our software products while leading a dynamic and skilled testing team.
• Quality Assurance and Control across all projects in a defined portfolio. This role will focus on automation testing including engineering/profiling of existing systems to ensure quality project IT deliverables.
• The scope of the role will include projects already included as well as projects yet to be approved and activated as part of the Programme Vision. It is therefore essential to provide tactical as well as strategic test planning to address future direction of the performance testing and engineering.
• All the above should be done for all the applications under LARC and Catalyst, should also support functional and automation wherever required
  
  

Key Responsibilities

• Plan and execute activities in relation to test preparation, execution (manual & automation) and reporting
• Work within Agile team and support both manual and automation test activities
• Develop automation scripts in selenium/Java to reduce manual testing effort.
• Work with Test manager, define and enhance Test automation frameworks
• Implement Test Automation scripts using Selenium/Java and the bank defined framework, review codes and provide mentorship to peers
• Prepare and track test deliverables
• Communicate to stakeholders on the test status, risks and issue resolution.
  
  

Developing test plans

• A test lead typically develops testing procedures by defining quality metrics and test strategies. Working with test managers, these individuals establish expected standards for quality assurance and communicate them to the entire test team. Depending on client requirements, they decide on the type of test to validate the software quality.
  
  

Planning projects

• Employers usually expect test leads to determine a projects deliverables, objectives, policies and strategies. Before the start of a project, the test lead typically estimates the resources necessary for running it successfully. Based on the projects requirements, they build a team of skilled software testers.
  
  

Providing feedback

• Software testing teams depend largely on their test lead to set quality standards and improve their work. When a team surpasses expectations and meets project goals, the test lead often provides positive feedback and praise for the teams efforts. A key part of this role is giving constructive advice on using the correct processes that can accelerate the testing process without compromising quality.
  
  

Conducting and monitoring the test process

• Part of a test leads role involves checking whether their team runs tests as per the initial plan. They typically perform various tests on software applications and computer systems. They may also look for potential defects in an application and fix them to ensure quality control. This helps to make sure that the final deliverables are of a high standard.
  
  

Recognising when to use test automation

• Automation is a technique where test leads write code to perform software testing. Companies often prefer test leads who are knowledgeable in both manual and automated testing because these skills maximise the efficiency of the testing process. The ability to decide when to switch from manual to automated testing is key for this role.
  
  

Motivating team members

• A test leads job involves motivating the software testing team to excel. This can result in higher output and improve the work environment of the testing team. Test leads often lead by example to encourage and motivate team members to perform well.
  
  

Writing reports

• A test lead often creates scheduled reports during a project and shares them with their managers, and supervisors. These reports provide details about a projects progression. The ability to write weekly, monthly, quarterly and yearly reports about the completed testing projects is desirable for this role.
  
  

Problem-solving

• Organisations typically run software tests to discover and address underlying issues in the software product they build. The ability to identify bugs and fix them is key for a test leads role. Problem-solving skills help you determine how to predict and solve such issues. This ability allows you to analyse a problematic situation, find potential solutions and evaluate outcomes.
  
  

Leadership

• Leadership entails motivating and guiding a software testing team to achieve set goals. As a test lead, you may lead a team of testers who work on projects with strict deadlines. Employers typically prefer test leads with strong leadership skills that help them direct the team to meet the objectives.
  
  

Knowledge of automation

• Automated testing is software testing that uses computer scripts to test applications automatically. It is often useful for large projects with many features where manual testing is not feasible. Employers typically expect test leads to determine when to switch from manual to automated testing. The ability to use different types of automation software is key for this role.
  
  

Knowledge of the industry

• Team leads often rely on their software industry knowledge to make informed workplace decisions. This primarily involves having expert knowledge about an organisations hardware, software and operating systems. Being familiar with the latest trends in the market can help you develop a strategy that benefits the entire organisation.
  
  

Communication

• As a test lead, you typically require excellent communication skills. Strong verbal communication abilities help you share information and ensure your team members understand it properly. This can be particularly important when working with remote teams. Written communication skills are useful for creating reports and sharing them with your managers, and colleagues.
  
  

Decision-making

• As a test lead, you often make decisions about a test cases direction or plan. This involves deciding how to perform the test and what data to analyse to ensure the accuracy of the results. The ability to make quick decisions, which ensures the delivery of quality software, is desirable for this role.
  
  

Test execution

• Test execution refers to performing tests and analysing different data. As a test lead, you typically require an in-depth understanding of how your team executes tests so you can provide guidance when necessary. Knowledge of common testing tools, such as automation software or performance management systems, may help you understand what the team can do.
  
  

Performance testing

• In this role, you often conduct performance tests, which involve evaluating a products performance in real-world conditions. This setting tests the softwares ability to work properly and checks whether it is facing any safety issues. Evaluating these aspects of a product is a key duty of a test lead, so knowledge of relevant processes is often a requirement of the position.
  
  

Test Strategy And Planning

• Develop and implement comprehensive test strategies and plans that align with project goals and timelines.
• Define testing scope, objectives, resources, and schedule for testing activities.
• Ensure test plans are thorough and cover all functional and non-functional requirements.
  
  

Team Leadership And Management

• Lead, mentor, and manage a team of testers, providing guidance and support to ensure high performance.
• Conduct regular team meetings, performance reviews, and provide professional development opportunities.
• Foster a collaborative and productive team environment.
  
  

Test Execution And Coordination

• Oversee the execution of test cases, ensuring thorough coverage and accurate results.
• Coordinate with development teams to understand changes and ensure appropriate testing is conducted.
• Manage defect tracking and resolution processes, ensuring timely and effective resolution of issues.
  
  

Quality Assurance

• Ensure that all testing activities adhere to established quality standards and best practices.
• Review and approve test cases, scripts, and other testing documentation.
• Monitor and report on test progress, quality metrics, and outcomes to stakeholders.
  
  

Risk Management

• Identify potential risks and issues related to testing and develop mitigation strategies.
• Ensure that testing risks are communicated effectively to project stakeholders.
  
  

Continuous Improvement

• Stay updated with the latest testing tools, methodologies, and industry trends.
• Implement process improvements to enhance the efficiency and effectiveness of testing activities.
• Encourage the adoption of automation and other advanced testing techniques where appropriate.
  
  

Stakeholder Communication

• Act as the primary point of contact for all testing-related matters.
• Communicate test results, issues, and risks to project managers, developers, and other stakeholders.
• Provide regular updates on testing progress and outcomes.
  
  

Documentation And Reporting

• Ensure all testing documentation is complete, accurate, and up-to-date.
• Prepare detailed test reports and summaries for project stakeholders.
• Maintain records of all testing activities and outcomes for future reference.
  
  

Business

• Manage changes to the test scope, schedule and costs using appropriate verification techniques.
• Management of the defect identification and correction process
• Successfully manage relationships with all stakeholders, vendors and third parties
  
  

Processes

• Provide QC and QA for of each project plans
• QA traceability of requirements and scope
• Share experience with existing teams to improve testing policy and procedures
• Perform systematic independent reviews and assurance reviews across the projects
  
  

People & Talent

• Adherence to hygiene factors focused from the hub
• Investigating on My Voice feedback and improve team engagement
• Reinforce leadership and increasing participation in Leadership & Hi-connect sessions
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

Skills And Experience

• Loadrunner, Jmeter
• Non Functional Testing
• Test Automation
• Java Skill
• Database
  
  

Qualifications

• B.E, M.C.A
• More than 10 years of experience and in which more than 8 years of Performance Testing experience
• Good exposure to performance testing with domains knowledge such as banking, health care, etc.,
• Expert across script development, execution and analysis
• Extensive exposure to profiling tools and engineer the performance of any application
• Knows what quality looks like and is willing to enforce it within Standard Chartered
• Extensive and in-depth experience in a broad range of leadership/management roles with deep technical content experience gained specifically within QA & Testing and with strong exposure to development and Program Management disciplines
• Experience conducting quality audits
• Experience leading large organizations with teams that are geographically dispersed and with virtual teams in a complex, matrix organization
• Excellent communications and presentation skills with ability to adjust communication styles depending on type of target audience
• Excellent influential and negotiation skills
• Experience with People Management, Vendor Management
• Ability to engage with a wide variety of stakeholders including senior management – Head of portfolio, senior business staff, project managers, test managers, testing staff
  
  

About Standard Chartered

Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

---