Manager TandO And Functions

Job Summary

• T&O and Functions organisation within SCB spans >70k people and c.$7bn USD cost base. T&O and Functions organization is supported by the Planning, Forecasting and Reporting Transversal under Finance Operations. This role provides support to all finance leads in the T&O and Functions finance operations and to the CFOs in the delivery of planning, and monthly performance management processes, for Headcount Outlook.
• The Manager - People Insights will play a pivotal role in supporting the Product Owner for Headcount across the bank, with a primary focus on T&O and Functions. This position is responsible for tracking and reporting HC data, providing value-added analytics, forecasting, and planning, and ensuring productivity and attestation of headcount across the organization. The role requires close collaboration with Finance Leads, CFOs, and COOs to ensure delivery and high adoption rates of HC reports. The role supports the cost simplification agenda will work closely to develop digital reports through our strategic SAP platform, further strengthening our digital capabilities.
  
  

Key Responsibilities

Strategy

• Establish a robust process across all cost functions, to deliver forward-looking outlooks on headcount with actionable insights by enhancing organizational efficiency, accuracy, and alignment in operations and supporting finance leads and CFOs in timely deliveries. By offering a single source of truth, deeper insights, effective monitoring, and seamless data lineage on headcount reporting, we aim to provide superior headcount analytics.
  
  

Business

• Collaborate with cross-functional teams to ensure the successful implementation of an integrated monthly performance management process with Finsight, SAC Outlook and WFP, enabling the function with timely data availability, improved insights, and enhanced productivity.
• Lead cost optimisation initiatives that foster a culture of operational excellence, and build understanding across the function through deep dive analysis.
  
  

Processes

• Manage the overall delivery of HC Reporting across the Bank, including month end HC flash, reporting of budgeting, and forecasting numbers from MSTR, WFP, FinSight, SAGE, Clarity etc.
• Lead all digital initiatives for the cost simplification program. Collaborate closely to develop digital reports through our strategic SAP platform, further strengthening our digital capabilities.
• Drive seamless Data integration of FFG initiatives (Additions, Saves) data into the HC Dashboard
• Support the preparation of financial presentations for executive leadership and board meetings and ensure accuracy and integrity of HC data and reports.
• Act as the primary point of contact for all HC related queries and effectively monitor the HC Movements
• Generate Productivity and efficiency across T&O and Functions through – Centralized Reporting, less manual intervention, eliminate duplication of reports.
• Establish golden source of data to feed all the requirements from Group, Central, CFO, COO, Business etc.
• Maintain a results-oriented mindset with clear deliverables and timelines. Ensure accountability, ownership, documentation of all requirements and actions, and focus on value-added activities.
• Develop a thorough understanding of the systems landscape, including WFP, MSTR, SAC, AFO, and FinSight, to leverage these systems in day-to-day activities and provide better data for CFO decision-making.
• Prioritize change requests based on business impact and strategic importance. Develop and execute change management plans to ensure smooth adoption and integration of the tool.
• Optimize finance delivery processes through automation and digitalization, significantly increasing the share of straight-through processing and implement best practices and streamline workflows to enhance efficiency and accuracy.
• Ensure compliance with management reporting and policies.
  
  

People & Talent

• Lead by example, develop and embed a high-performance culture with specific focus on capability, effectiveness, and productivity.
• Foster a culture of collaboration and a mindset of change and growth.
  
  

Risk Management

• Ability to interpret the firm’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
• Ensure compliance with Group Accounting Principles and practices, Financial Control policy, and other regulatory accounting guidelines.
  
  

Governance

• Have an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the GBS India/GSF Finance to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Serve as a Director of the Board
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
  
  

Key stakeholders

• T&O and Functions CFO’s
• T&O and Functions Business Partners / Leads
• T&O and functions Management/ Leads & BPM’s
• Group FP&A team.
• Digital and Cost Simplifications work streams.
• SAP Workforce Planning tool project teams
  
  

Other Responsibilities

• Embed Here for good and Group’s brand and values in GBS India/GSF Finance; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
  
  

Skills And Experience

• Planning: Tactical, Strategic
• Financial Analysis
• Financial Forecasting and Modelling
• Effective Communications
• Process Improvement
  
  

Qualifications

• Chartered Accountant 8+ years of relevant finance experience in Financial Planning & Analysis, Performance management or related finance roles.
• Strong proficiency in financial modelling, data analysis, and reporting tools (e.g., Excel, Power BI, Tableau).
• Proven experience with SAP Workforce Planning or similar tools.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Proven experience in identifying and implementing process improvements to enhance operational efficiency and accuracy.
• Demonstrated ability to automate processes and leverage technology to streamline workflows.
• Strong communication and presentation skills, with the ability to convey complex financial information to non-financial stakeholders.
• Ability to work effectively under pressure, multi-task, lead through ambiguities and influence, work with global teams.
• Experience with SAP S4 Hana/BPC/SAC Planning & PaPM systems is preferred.
• Relationship and stakeholder management skills is important.
• Initiative and proactive thinking
  
  

About Standard Chartered

Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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