Manager Consulting Delivery

At CGI, we are seeking an experienced IT Delivery Manager tmanaging end-to-end delivery across development, support, and release management streams. The role requires strong leadership, stakeholder management, and delivery governance capabilities to ensure high-quality and timely execution aligned with client expectations.

As part of CGI's global delivery organization, you will work closely with onshore and offshore teams, clients, and cross-functional groups to ensure operational excellence and continuous improvement in service delivery.

Your Future Duties and Responsibilities

• Experience in Manufacturing or Retail domain, particularly in Restaurant POS.
• Lead and manage end-to-end delivery of applications and services across multiple functional areas.
• Oversee project execution, ensuring adherence to quality, schedule, and budget commitments.
• Drive release management, incident resolution, and production stability.
• Collaborate with business stakeholders, product owners, and technical leads to define delivery scope and priorities.
• Manage risks, dependencies, and escalations effectively, ensuring proactive issue resolution.
• Provide delivery governance, including dashboards, KPIs, and regular project status updates to senior management.
• Lead and mentor team members, ensuring skill development and high performance.
• Ensure compliance with CGI's delivery framework, quality standards, and client SLAs.
• Coordinate across CGI internal teams and external vendors for integrated delivery.
• Drive process improvement and automation initiatives for enhanced efficiency.
  
  

Required Qualifications To Be Successful In This Role

• 15+ years of overall IT experience with at least 5 years in a delivery or program management role.
• Strong understanding of IT service delivery frameworks, SDLC, Agile, and DevOps methodologies.
• Experience managing multi-technology environments and distributed teams.
• Proven ability to manage client relationships and handle delivery escalations.
• Exposure to tools such as Jira, Clarizen, ServiceNow, or Azure DevOps.
• Excellent communication, stakeholder management, and leadership skills.
• Strong analytical, planning, and organizational abilities.
• Good knowledge on AI and promotes innovation
  
  

Experience in managing P&L including revenue, margins, utilization

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

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