Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities
- Conversational AI & Agentic AI Platforms (MUST)
- AWS Lex or Any Other Deterministic Bot
- AWS Bedrock and Bedrock AgentCore
- AWS Strands SDK / Framework
- Voice Bot and Chat Bot development
- Agentic AI application development and orchestration
- Intent modeling, conversation design, prompt engineering, and NLU concepts
- LLM application development, tool calling, function calling, and agent workflows
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
- Graduate degree or equivalent experience
- Hands-on experience building production-grade Generative AI applications using Amazon Bedrock
- Experience developing and orchestrating AI agents using Bedrock AgentCore and AWS Strands
- Experience with LLM orchestration frameworks, tool integrations, and multi-agent workflows
- Experience implementing Retrieval-Augmented Generation (RAG) architectures(Optional)
- Experience with prompt engineering, model evaluation, grounding, and agent performance tuning
- Experience securing enterprise AI agents including guardrails, prompt injection mitigation, data protection, access controls, and responsible AI controls
- Experience optimizing LLM agents for accuracy, latency, scalability, reliability, observability, and cost efficiency
- Experience monitoring and troubleshooting production AI agents and conversational AI systems
- Experience using AI tools such as GitHub Copilot, ChatGPT, Cursor, Claude, or similar development accelerators (One of the tools is a must)
- Experience with conversational analytics, agent evaluation frameworks, and bot performance optimization
- Cloud & Infrastructure (MUST) Solid hands-on experience with AWS services including:
- Amazon Bedrock
- Bedrock AgentCore
- AWS Lambda
- Amazon S3
- DynamoDB
- API Gateway
- IAM
- CloudWatch
- Knowledge of secure AI/LLM deployment patterns and cloud-native agent architectures - Will be a Plus
- Generative AI & Agent Engineering
- AWS Certifications such as AWS Certified AI Practitioner, AWS Certified AI Engineer, or equivalent
- Experience with multi-agent systems and advanced agent orchestration patterns
- Experience implementing Responsible AI, AI governance, compliance, and enterprise AI security control
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Chennai ,Tamil Nadu |
| Company Website: | https://www.optum.in/ | Job Function: | Data Science & AI |
| Company Industry/ Sector: |
Software Development | ||
What We Offer
About the Company
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Job Snapshot
