Learning Administrator 1

Job Description

Tasks performed by the LMS Administrator include the following:

• Learning Activity / Training Plan Management
• Create learning activities
• Modify learning activity properties
• Inactivate learning activities
• Training Assignment
• Assign and unassign learners
• Add and remove learning activities from assignment vehicles
• Inactivate Assignment Vehicles
• Catalog Management
• Add learning activities
• Maintain learning activities
• Delete learning activities
• Session Management
• Schedule class & sessions
• Instructor confirmation
• Location confirmation
• Classroom scheduling
• Cancel class/sessions
• Roster Management
• Manage waitlist
• Cancel student enrollment
• Substitute students
• Reschedule students
• Student registration (Student Registration, Batch Enrollment)
• Management of Automated Document Loader Solution
• Review and resolve errors
• Daily comparison of DocLoader transaction log to determine which Documents have been created in the LMS compared to the on-hold requests for those Documents
• Help desk ticket resolution and phone call support
• Reporting – Managed Reports, Customized Reports
• Evaluations/Surveys (MTM) – set up data entry, reporting
• Role Request Management
• Create and route Role Requests for LMS and reporting
  
  

Additional Abilities

Be able to multitask and be able to prioritize work requirements

Possess outstanding oral and written communication skills and be able to deal effectively with others

Possess the ability to remain flexible and adaptable to change

Must be highly customer service driven and team oriented

Must be able to take direction well but must be able to work with limited supervision

Education/Experience Required

• 2+  years  work experience within a customer service field utilizing hands-on use of computers, data entry, Internet, and email
• High school diploma required; college degree preferred
• SumTotal knowledge preferred
• Experience working in the pharmaceutical/life sciences industry preferred
  
  

#Remote

About Us

GP Strategies Corporation is one of the worlds leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, weve learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com .

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. Thats how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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