L3 - TW Sales - TN - Chennai - BACL

Job Description – L3 TW SALES

Job Purpose

Key Responsibilities

1. Achieve disbursal and lead conversion targets across assigned geography through effective team and channel management.

2. Plan, allocate, and monitor sales targets for Credit Sales Managers and Field Agents using key metrics like FEMI rate and lead-to-login conversion.

3. Conduct regular dealer and sub-dealer visits to assess performance, gather market intelligence, and strengthen partner engagement.

4. Supervise execution of sales campaigns, field activities, and customer engagement ensuring adherence to process and productivity standards.

5. Resolve escalations from customers, channel partners, and internal teams, personally handling high-impact cases for timely closure.

6. Monitor market trends, competitor schemes, and customer preferences to guide scheme deployment and competitive positioning; share insights with leadership.

7. Build and maintain strong relationships with dealerships and sub-dealers to ensure sales alignment and smooth operations.

8. Conduct regular training for field teams on product knowledge, sales tactics, and compliance.

9. Ensure timely and accurate daily reporting, performance reviews, and MIS submissions to regional sales management.

10. Utilize data analytics tools to track sales performance, identify improvement areas, and implement corrective actions.

11. Ensure compliance with regulatory requirements and internal policies to mitigate risks and maintain organizational standards.

Key Skills Required

Technical Skills:

• Customer Relationship Management (CRM) Platform
• MS Excel (Intermediate)
• Working knowledge of credit, disbursal, and KYC processes
• Capable of interpreting market and competitor data for strategic inputs

Soft Skills:

• Strong team leadership and people management
• Effective communication and stakeholder coordination
• Analytical thinking and problem-solving
• Agility and adaptability in dynamic field environments

Additional Role Details