Job Description
Key Responsibilities
- Achieve service sales targets for service contracts, maintenance, modernization, and repairs.
- Assist in executing strategies to expand the service business within the assigned area.
- Maintain regular contact with assigned existing clients to support retention and satisfaction.
- Log customer queries, concerns, and complaints, and escalate them to the right team for timely resolution.
- Learn customer needs through site surveys and meetings, and share inputs to align service offerings.
- Prepare service quotations and proposals under the guidance of the Manager, Service Sales.
- Participate in contract discussions and negotiations alongside senior team members.
- Check that proposals follow customer requirements and company pricing policies before submission.
- Maintain the CRM and sales trackers.
- Coordinate with operations and technical teams on service delivery and contract execution for assigned accounts.
- Follow up on contract performance, payment collections, and renewal due dates for assigned customers.
- Complete the company's training program on elevator systems, service products and sales processes.
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Chennai ,Tamil Nadu |
| Company Website: | https://www.nibavlifts.com/ | Job Function: | Sales |
| Company Industry/ Sector: |
Other | ||
What We Offer
About the Company
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