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Executive CRM

Talentmate

India

12th October 2026

2610-47043-5

Job Description

Professionally answer incoming calls from potential and existing customers regarding channel sales, product information, pricing, and promotions. • Make outbound calls to follow up on inquiries, provide updates, and nurture leads generated through channel partners. • Actively listen to customer needs and provide accurate and relevant information. • Respond promptly and efficiently to customer inquiries received via phone, email, or other channels. • Accurately document all customer interactions, inquiries, and resolutions in the CRM system. • Escalate complex issues or inquiries to the appropriate team members or departments. • Clearly and concisely explain product features, benefits, and pricing to customers. • Provide information about our channel partners, their locations, and how customers can connect with them. • Develop a strong understanding of our products, services, and channel partner program. • Identify potential leads and opportunities during customer interactions and forward them to the relevant Channel Sales team members. • Provide basic support to channel partners by answering their queries and directing them to appropriate resources. • Follow-up delivery, payment, installation, and site visit of the engineers or technicians

Requirements

ITI/Diploma/ Any degree

Candidates must work on Office , No work home is being provided

Benefits

PF , ESI and Other benefits

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	India	City:	Chennai ,Tamil Nadu
Company Website:	http://www.hykonindia.com	Job Function:	Customer Service
Company Industry/ Sector:	Appliances Electrical and Electronics Manufacturing

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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