Job Description
Position: ECM Support Engineer
Location: Chennai - Remote
Shift Timing: 3.00AM - 12.00PM PST (US Pacific Time)
Job Description:
Required Qualifications & Technical Skills:
Primary Expertise: Hands-on experience supporting and administering IBM Content Manager and IBM Case Manager, KwikWork.
Middleware/Platform: Proficiency with IBM WebSphere Application Server (WAS) configuration and troubleshooting.
Database Knowledge: Solid understanding of relational databases (IBM DB2, Oracle, or MS SQL Server) in the context of ECM schema and query execution.
OS & Environment: Experience working in Windows Server and Linux/Unix environments.
Tools & Utilities: Familiarity with IBM FileNet P8 tools (Content Platform Engine, Workplace XT, or Navigator) is a strong plus.
Problem Solving: Strong analytical skills to diagnose complex document management and workflow issues.
Preferred Qualifications
Experience with IBM Business Automation Workflow (BAW) or Content Navigator (ICN).
Prior experience handling enterprise-level migrations or platform upgrades.
Strong L2/L3 application and production support experience
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Chennai ,Tamil Nadu |
| Company Website: | https://dotsolved.com/ | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
Other | ||
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