Dynatrace Engineer

Position Description

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Dynatrace Engineer

Position: Dynatrace Engineer

Experience: 9.1-12 years

Category: IT Infrastructure

Main location: Chennai

Position ID: J0826-0139

Responsibilities

Direct Responsibilities

• Implement and manage Dynatrace monitoring solutions to ensure high availability and performance of applications and infrastructure.
• Analyze performance metrics and identify bottlenecks or inefficiencies in the system.
• Provide actionable insights and recommendations to improve system performance and user experience
• Configure Dynatrace to meet the specific needs of our applications and infrastructure.
• Develop custom dashboards, reports, and alerts to monitor key performance indicators (KPIs).
• Integrate Dynatrace with other tools and systems for a holistic monitoring approach.
• Provide training and support to team members on using Dynatrace effectively.
• Create and maintain documentation for monitoring strategies, processes, and best practices.
• Stay updated with the latest Dynatrace features and best practices.
• Continuously improve monitoring strategies and tools to enhance system performance and reliability.
  
  

Contributing Responsibilities

• Detect, diagnose, and resolve performance issues using Dynatrace tools.
• Collaborate with development, operations, and support teams to address and mitigate incidents.
• Conduct root cause analysis and implement preventive measures to avoid future issues
  
  

Technical & Behavioral Competencies

• Proven experience as a Dynatrace Expert or in a similar role.
• Strong background in application performance management (APM) and infrastructure monitoring.
• Strong background in Linux/Unix/Windows Administration.
• Proficiency in Dynatrace tools and solutions.
• Knowledge of cloud platforms (e.g. AWS, Azure, Google Cloud) and containerization technologies (e.g. Docker, Kubernetes, OpenShift).
• Familiarity with scripting languages (e.g. Python, Bash) and automation tools (e.g. Ansible).
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
  
  

Specific Qualifications:

• Bachelor’s degree in computer science or equivalent.
• At least 5+ years of experience in IT landscape.
• At least 3+ years of hands-on experience in Dynatrace.
  
  

Skills Referential (Required Knowledge, Skills And Abilities)

Technical Skills:

• Proven experience as a Dynatrace Expert or in a similar roleSkill 2
• Strong background in application performance management (APM) and infrastructure monitoring.
• Strong background in Linux/Unix/Windows Administration.
• Dynatrace Certified Associate or Professional certification is highly desirable
  
  

Behavioral Skills:

• Ability to understand, explain and support change
• Ability to develop and adapt to a process
• Ability to manage a project
• Analytical Ability
• Ability to manage / facilitate a meeting, seminar, committee, training…
  
  

Education Level: Bachelor’s degree in computer science or equivalent.

Location: Chennai

Life at CGI:

It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons

Come join our team, one of the largest IT and business consulting services firms in the world.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

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