Department Manager

Job Description

• Responsible for presentation, sales, profitability, VM and customer satisfaction of categories/brands in the respective department
• Achieve revenue, gross margin
• Control inventory level and shrinkage
• Increase margins and minimize expenses
• Achieve higher average transaction value per customer
• Stores to look as per guidelines
• Ensure that sales team meets customers need
• Assist customer for location of product, point of purchase and answer questions
• Ensure effective stock and VM
• Monitor sales figure/inventory planning
• Gather consumer data for feedback
• Adhere to Mockshop guidelines
• SOP Implementation and Adherence in department.
• Sales staff are trained and constantly updated
• Product knowledge, brand differentiation
• Recognize and develop talent
• Optimize manpower resource for category
• Functional and behavioral training
• Mentor sales assistance through training and career planning
• Update category and store associates on latest development in new product/brands and presentation/selling technique