CXP Analyst
Talentmate
India
13th June 2026
2606-6418-825
Job Description
Company: Ascendion
Website: Visit Website
LinkedIn: Visit LinkedIn
Business Type: Enterprise
Company Type: Product & Service
Business Model: B2B
Funding Stage: Pre-seed
Industry: Information Technology
Salary Range: ₹ 25-26 Lacs PA
Job Description
We are looking for an experienced US Healthcare professional with strong expertise in the Facets platform to manage customer and provider experience processes, escalations, and service improvements.
The ideal candidate should also have hands-on experience with Tosca or Playwright for automation/testing along with strong communication and stakeholder management skills.
Key Responsibilities
- Manage customer/provider experience processes in US Healthcare
- Handle escalations, quality, and service improvement initiatives
- Work closely with stakeholders for issue resolution
- Support automation/validation of CX workflows
- Strong experience in Facets platform
- Hands-on experience with Tosca or Playwright (automation/testing)
- US Healthcare domain knowledge (CX / Provider support)
- Strong communication and stakeholder management
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Chennai ,Tamil Nadu |
| Company Website: | https://www.sourcingxpress.com/ | Job Function: | Customer Service |
| Company Industry/ Sector: |
Technology Information and Internet | ||
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