Compliance Specialist

ROLE OVERVIEW:

As a Compliance Specialist / Employee Relations Specialist, you will serve as the organization’s primary expert for HR policy governance, Process Excellence, statutory compliance, and workplace conduct management. You will lead complex employee relations and compliance cases through structured investigations, rigorous fact‑finding, evidence analysis, and well‑documented recommendations. As the owner of all HR and workplace policies, you will provide expert guidance on disciplinary actions, performance improvement plans (PIPs), terminations, labour code requirements, DPDP obligations, and regulatory changes. You will also oversee POSH governance, Code of Conduct adherence, investigation interviews, and end‑to‑end compliance processes ensuring fairness, confidentiality, due‑process discipline, and audit‑ready documentation.

In addition to case leadership, you will drive process excellence by strengthening compliance frameworks, refining policy language, enabling leader capability, and improving ER governance across the Global Technology Center. You will partner closely with internal functions to ensure payroll policy governance and statutory compliance are consistently met, supported by strong process controls and documentation standards. This role demands exceptional judgement, legal and regulatory awareness, and the ability to navigate sensitive situations while delivering consistent, legally sound, and policy‑aligned outcomes.

ROLES & RESPONSIBILITIES:

Delivery and Execution

• Lead assigned ER and compliance cases from intake to closure with structured investigation methodology, detailed fact‑finding, and evidence‑based recommendations

• Conduct interviews using investigation‑grade questioning techniques and maintain time‑stamped, defensible records of statements and findings

• Manage POSH‑related processes including IC coordination, statutory timelines, documentation control, and recommendation tracking

• Apply disciplinary frameworks, prepare formal notices, support enquiry processes, and draft outcome documentation aligned with policy and compliance standards

• Maintain SLA discipline, case categorisation accuracy, and complete, audit‑ready documentation for all cases

• Prepare ER and compliance reports covering cycle times, substantiation rates, case severity mix, recurrence trends, and risk insights

• Escalate sensitive, legal‑exposure or regulatory‑risk cases with objective evidence and detailed rationale

• Ensure compliance with DPDP/GDPR through secure evidence handling, access control, and retention policies

Support and Enablement

• Maintain investigation toolkits such as interview guides, evidence matrices, decision grids, and case templates

• Conduct awareness sessions on Code of Conduct, POSH responsibilities, compliance expectations, and ER processes

• Identify recurring themes and recommend improvements to policy language, manager training, or process controls

• Collaborate with HR Ops, HRIS, and Data Privacy teams to ensure ER and compliance data accuracy, secure storage, and dashboard maintenance

• Prepare for internal and external audits by ensuring case files are complete, traceable, and compliant with documentation standards

• Support continuous improvement through case taxonomy refinement, process updates, and compliance‑readiness activities

JOB REQUIREMENT:

Education and Certifications

• Bachelor’s and master’s degree in social work, industrial relations law, or related fields

• Preferred certifications are POSH (IC‑trained), Employment/Labour Law certifications, DPDP/GDPR privacy training, and recognised certifications in Ethics, Compliance, or Investigative Interviewing is preferred

Required Experience

• 7–10 years of experience in Compliance, Employee Relations, workplace investigations, or HR conduct management, handling sensitive, complex, and high‑severity cases

• Experience working in a GCC or multinational environment, with exposure to Indian employee relations frameworks including Tamil Nadu specific laws, statutory compliance requirements, and audit‑ready HR documentation standards

Essential Skills

• Adept at leading end‑to‑end ER and compliance investigations with structured intake, interview planning, fact‑finding, evidence analysis, and clear recommendations

• Proficient in applying organisational policies for Code of Conduct breaches, POSH requirements, grievance management, performance/behaviour cases, and anti‑retaliation safeguards

• Practised with case documentation standards including chronologies, evidence matrices, decision rationales, closure notes, and complete audit‑ready files

• Demonstrates strong attention to statutory and regulatory requirements, including the POSH Act, Shops & Establishments regulations, applicable labour codes and laws, and data‑handling obligations under DPDP and GDPR

• Able to interpret legal and regulatory language accurately and translate complex statutory requirements into clear, practical guidance for leaders and stakeholders

• Skilled at producing ER dashboards, trend analyses, heatmaps, and risk reports that highlight behavioural patterns and systemic issues

• Conscientious about confidentiality, due‑process integrity, information security, and consistent application of disciplinary frameworks

Desired Skills

• Experience handling high‑severity cases involving ethics violations, misconduct, or regulatory exposure

• Familiarity with whistle‑blower and ethics hotline operations, including triage and escalation

• Knowledge of conflict‑resolution, mediation, and restorative discussions.

• Understanding of internal controls, process compliance, and audit sampling requirements

• Ability to draft policy, FAQs, and manager‑facing ER guidance material