Cloud Systems Admin Senior Specialist

Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet

Job Title: Cloud Systems Admin Senior Specialist

Location: Chennai

Work Type: Hybrid (4 Days work From Office)

Responsibilities:

Position Description:

• Respond to customer inquiries and support tickets promptly and professionally.
• Troubleshoot GCP Dataflow and BigQuery issues, including SQL queries, data ingestion and exports, and security configurations.
• Escalate complex issues to senior support staff or engineering teams when needed.
• Coordinate with internal teams to resolve customer issues efficiently.
• Participate in a rotating on-call schedule to provide 24/7 production support, including coverage on weekends, holidays, and outside standard business hours.
  
  

• Data Flow, Big Query,, Dataproc, Cloud Composer, GitHub, CI/CD, GCP, Pub/Sub
  
  

• Respond to customer inquiries and support tickets promptly and professionally.
• Troubleshoot GCP Dataflow and BigQuery issues, including SQL queries, data ingestion and exports, and security configurations.
• Escalate complex issues to senior support staff or engineering teams when needed.
• Coordinate with internal teams to resolve customer issues efficiently.
• Participate in a rotating on-call schedule to provide 24/7 production support, including coverage on weekends, holidays, and outside standard business hours.
  
  

• Senior Specialist Exp: 7+ experience in relevant field.
  
  

• Strong understanding of data warehousing, cloud computing, and Google Cloud Platform (GCP) services.
• Hands-on experience building, operating, and troubleshooting batch and streaming data pipelines with Google Cloud Dataflow and Apache Beam.
• Strong SQL skills, including developing and optimizing queries, data models, and workloads in BigQuery.
• Experience with data engineering practices, including ETL/ELT, data ingestion and transformation, orchestration, batch and streaming processing, data modeling, and data quality.
• Proficiency in a data engineering programming language, such as Python or Java.
• Ability to monitor pipeline performance, reliability, data quality, and cost, and to investigate and resolve incidents.
• Experience with GCP tools and services such as Dataform, Dataproc, Cloud Storage, Pub/Sub, Cloud Composer, and Cloud Logging.
• Experience developing GitHub and CI/CD pipelines to deploy infrastructure as code (IaC).
• Familiarity with automated testing, documentation, and deployment practices that support maintainable data solutions.
• Ability to work with stakeholders to understand data needs and translate them into practical technical solutions.
• Understanding of security, access controls, observability, and operational support standards for data platforms.
• Experience supporting large-scale or business-critical data environments.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong written and verbal communication skills, with the ability to work independently and collaboratively.
  
  

• Bachelor's Degree
  
  

• Bachelor's Degree
  
  

• Bachelor’s degree in Computer Science, Information Systems, or a related discipline.
• At least 8 years of experience in technical support, preferably in data warehousing and cloud computing.