Cloud Infra AWS Azure Linux

Managed day to day operations across AWS and Azure cloud environments ensuring availability scalability and compliance

Monitored infrastructure using Amazon CloudWatch and Azure Monitor analyzed performance metrics and responded promptly to incidents

Provided Linux administration across cloud instances focusing on SAP applications

Ensured security compliance by performing regular OS patching implementing security best practices and applying remediations to strengthen system security

Executed ICS security remediations to close compliance gaps and enhance the organization cloud security posture

Handled backup and restore activities manual and automated snapshots to ensure data protection and business continuity

Supported Amazon RDS across multiple database engines MySQL MSSQL and PostgreSQL managing provisioning backup and recovery performance tuning schema level changes and user access

Managed ServiceNow SNOW tickets for incident problem and change management assigned tickets to team members and acted as the ServiceNow Manager to oversee ticket flow and resolution

Conducted daily huddle calls and email updates reviewing open issues progress and operational priorities

Troubleshot and resolved deployment issues across AWS ECS EKS and Elastic Beanstalk environments ensuring smooth container and application rollouts

Drove cloud cost optimization by analyzing resource utilization and implementing right sizing strategies

Worked on GitHub Actions for CI CD automation and AWS CloudFormation for infrastructure provisioning and management as code