Billing And Collections Specialist

Job Title: Billing & Collections Specialist

About the Role

We are looking for a proactive and detail-oriented Billing & Collections Specialist to manage end-to-end customer billing, accounts receivable, collections and revenue reporting across multiple entities and geographies.

The ideal candidate should have experience in IT services or cloud billing, hands-on knowledge of UAE VAT, working knowledge of India GST and strong ERP and Excel skills.

Key Responsibilities

Billing & Revenue Operations (60%)

• Raise customer invoices in Odoo based on contracts and billing schedules, covering managed services, FTE staffing, projects and annual licences.
  
• Manage monthly Microsoft CSP and AWS cloud consumption billing using usage reports.
  
• Ensure timely processing of Microsoft incentives and Azure Accelerate claims.
  
• Apply correct UAE VAT and India GST treatment, including exports, reverse charge, LUT and e-invoicing/IRN.
  
• Manage foreign-currency invoicing, credit notes and billing corrections with appropriate approvals.
  
• Ensure contract billing schedules are accurate, and all deliverables are billed completely.
  

Collections & Accounts Receivable (30%)

• Manage customer collections, statements, payment reminders, follow-up calls and overdue escalations.
  
• Apply receipts accurately, including partial payments, TDS deductions and group-company receipts.
  
• Ensure no unapplied cash balances remain in customer accounts.
  
• Maintain accurate customer master data, including TRN/GSTIN, billing contacts and payment terms.
  

Reporting & Month-End Closing (10%)

• Prepare reports on unbilled revenue, contract billing completeness, AR ageing and cash collection forecasts.
  
• Support month-end reconciliations and prepare sales-side data for UAE VAT and India GST returns.
  
• Maintain revenue and collections compliance trackers and ensure timely closure of pending items.
  

Requirements

Must Have

• 4–7 years of experience in billing, accounts receivable or revenue accounting, including at least 2 years in IT services, cloud or SaaS.
  
• Hands-on experience in UAE VAT invoicing and working knowledge of India GST.
  
• Experience in recurring, contract-based and milestone billing across multiple currencies and legal entities.
  
• Hands-on ERP experience; Odoo strongly preferred.
  
• Strong Excel skills and experience handling large usage reports.
  
• Familiarity with Microsoft Partner Center and/or AWS billing exports.
  
• Good English communication skills and confidence in handling customer collections over email and phone.
  

Good to Have

• Commerce degree or CA Inter, CMA or ACCA (part-qualified).
  
• Microsoft CSP or AWS reseller billing experience.
  
• Tamil or Hindi language skills.
  

Requirements

Requirements

Must Have

• 4–7 years of experience in billing, accounts receivable or revenue accounting, including at least 2 years in IT services, cloud or SaaS.
  
• Hands-on experience in UAE VAT invoicing and working knowledge of India GST.
  
• Experience in recurring, contract-based and milestone billing across multiple currencies and legal entities.
  
• Hands-on ERP experience; Odoo strongly preferred.
  
• Strong Excel skills and experience handling large usage reports.
  
• Familiarity with Microsoft Partner Center and/or AWS billing exports.
  
• Good English communication skills and confidence in handling customer collections over email and phone.