Associate Technical Services Engineer

Job Location: Chennai

Location Flexibility: Primary Location Only

Req Id: 11333

Posting Start Date: 8/17/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Description -

Required Qualifications & Experience

• Any Graduate (Japanese language qualification preferred)
• 3 to 5 years of relevant work experience
• Proficiency in Japanese language (JLPT N2 or above)
• ITIL certified with a strong understanding of IT service management and IT operations
• Good knowledge of Microsoft Office applications
• Excellent communication, coordination, interpersonal, and presentation skills
• Experience in vendor management, reporting, and metrics/KPI management
• Willingness to work in a 24x7 rotational shift environment from the Chennai office
• Experience working with Japanese clients and stakeholders
• Experience in project transition and knowledge transfer activities
• Strong understanding of end-to-end project delivery and operational processes
  
  

Technical Skills

• Experience in BAU (Business As Usual) operations and support management
• Ability to monitor, analyse, and report operational metrics
• Familiarity with IT infrastructure and service delivery processes
• Good to have hands-on experience or knowledge of:
• Windows Administration
• Linux Administration
  

Preferred Attributes

• Strong stakeholder and vendor management skills
• Customer-centric approach with excellent problem-solving abilities
• Ability to lead operational activities and coordinate across multiple teams
• Experience working in multicultural and client-facing environments, particularly with Japanese customers
• Strong ownership, planning, and escalation management capabilities
  
  

Relocation Supported: Yes

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.

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