Assistant Manager- Outside Sales

Overview

IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world — creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control,

and Transport.

We employ approximately 10,000 people in over 50 countries around the world, find out more about lMl plc here

Key Accountabilities

• Responsible for managing the assigned territory for India Aftermarket Controls business in full alignment with IMI CCI policies.
• Maintain strong customer relationships with all plants in the designated area.
• Conduct regular plant visits to support outage planning, improve plant performance, reduce downtime, and promote IMI CCI aftermarket solutions.
• Build and maintain long‑term relationships with plant owners/operators to secure ongoing business and future sales references.
• Plan and manage sales activities by ensuring accurate, up‑to‑date information in the CRM (SFDC).
• Stay informed about global and local market trends, upcoming projects, and relevant industry events within the assigned territory.
  
  
  

• Maintain and regularly update all commercial activities in the IMI CCI CRM as per management requirements.
• Stay informed on customer tender portals/sources and record them in CRM.
• Coordinate with inside sales to obtain and submit budgetary proposals for customer outages.
• Receive RFQs, translate/clarify, and forward them to inside sales promptly.
• Review proposals from inside sales and submit them to customers quickly, preferably in person.
• Actively follow up on submitted proposals.
• Forward customer purchase orders to inside sales immediately and assist with translations/clarifications.
• Support communication between inside sales/project management and customers to avoid shipment or payment issues.
• Assist finance with overdue cash collection when required.
• Promote IMI and IMI CCI Aftermarket functions during customer interactions.
• Attend IMI CCI meetings/conferences and contribute to overall business profitability.
• Collaborate with IMI CCI sales teams (Marketing, Nuclear, Upgrades, Follow-On) in IMI’s best interest.
• Work with Application Engineering and Technical Services to ensure optimal customer support.
  
  
  

• Plan and conduct plant visits ahead of outages to promote IMI CCI aftermarket products and solutions and record all visits in the CRM.
• During visits, perform walk‑downs to inspect installed valves/controllers, take inspection notes, and update them in the CRM.
• Check warehouse inventories during plant visits and inform customers of replenishment needs.
• Carry appropriate and approved PPE to customer sites to safely perform inspections and inventory checks.
  
  
  

• Maintain and update planned outages at plants/units in the IMI CCI CRM tool.
• Being aware of the sources for information on plant outages and staying updated on this information, as well as reflecting it in the IMI CCI CRM tool.
  
  
  

• Keep the IMI CRM continuously updated with opportunities, outages, sales visits, OVC data, and other required inputs to ensure accurate forecasting.
• Prepare 5‑year sales forecasts for all active plants in the assigned territory within the CRM.
• Provide ongoing forecasts as required by management through the CRM and supply short‑term outage, OVC, and opportunity forecasts in other formats when requested.
  
  
  

• Bachelor’s degree in mechanical/chemical/Instrumentation Engineering with 6-10 years in handling technical sales experience, preferably control valves, actuators, pumps, compressors, or other mechanically related equipment, preferably control valves or other mechanically related equipment.
• General working knowledge of Power Plants, Fertiliser, Oil & Gas production / processing facilities is preferable.
• Good understanding of commercial terms used in industry and knowledge of Sales Process including tender/enquiry process.
• Excellent time management and interpersonal skills essential.
• Excellent communications skills, both verbal and written required, in English & local language if any.