Application Support Specialist

Your IT Future, Delivered

[Application Support Specialist]

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our locations, Malaysia, Czech Republic and India earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experience.

Grow together

[Provides 2nd level support and problem-solving expertise concerning functional issues of infrastructure, design, methods, tools etc. to ensure that a robust, maintainable, high-quality, standards-compliant business applications software environment is developed and maintained. Ensures that all agreed targets, SLA and Metrics are met]

[Demonstrate ownership of assigned events and incidents through to restoration and collaborate with internal & external teams within the organization and external suppliers. Maintains quality standards and policies. Identifies opportunities for improvement. Liaises with the development team to overcome known problems and fulfil user.}

Ready to embark on the journey? Here’s what we are looking for:

As an Application Support Specialist, having Business knowledge is a huge plus. Very good knowledge of DGF applications will also be an integral part of this role.

You are a technology aficionado, therefore you have a good understanding of other applications. You are willing to learn/ upskill into new technology (Automation/AI) in alignment with the product/DGF road map

You are able to work independently, prioritize and organize your tasks under time and workload pressure.

You can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Annual Leave – 42 days off apart from Public / National Holidays
• Medical Insurance - Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering preexisting diseases
• In House training programs - professional and technical training certifications
• Flexible Work options