Sales Support Specialist

Main Accountabilities

• Formulate competitive bids/estimates/quotations, considering the best available product mix and appropriate technical and commercial considerations for each situation. Ensure tenders are well-documented in a timely manner with full and accurate costs.
• Manage the preparation of all technical aspects (e.g., defining suitable technology and product types), financial aspects (e.g., total price sheet, cash flow analysis), and project management aspects (e.g., quantifying hours of engineering and commissioning) of bids/estimates/quotations.
• Ensure inputs for editing activities are provided on time and according to established quality procedures, in line with bid/estimate/quotation planning. Manage external services to support bid/estimation preparation, such as translations and governmental approvals.
• Collect and archive documentation regarding offers/orders and record assumptions and decisions made during the development process. Regularly report the status of bids/estimates/quotations using defined tools and analyse reasons for tender outcomes.
• Identify potential risks in bids, quotations, and estimates, as well as related contract agreements. Provide information or participate in the Risk Review process according to Hitachi Energy policies.
• Collect and collate all necessary information to prepare proposals, including technical and cost elements.
• Establish and maintain effective customer relationships to understand their needs and ensure a positive customer experience throughout the sales process. Provide necessary technical support to Sales Managers during customer meetings.
• Identify potential vendors for equipment and materials required for the project and technically evaluate supplier offers to ensure they match specifications. Collaborate with Supply Chain Management to coordinate requests to subcontractors.