Job Description

Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Job Description

  • Analysis the sales and revenue and strives to achieve and exceed the Financial budgets as per hotel policy.
  • Helps increase guest loyalty through quality of service
  • Reviews inventories and manages stocks under his/her responsibility
  • Increases revenue for the point of sale through additional sales techniques
  • Is overall responsible for the financial performance of the Food and Beverage
  • Prepares and analyses financial reports/results and implements corrective actions as necessary
  • Manages the costs in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
  • Ensures strict adherence to Internal bill settlement policy, as per the company/hotel guidelines..
  • Boosts cross-departmental working methods thanks to his/her relational skills, adaptability and professionalism.
  • Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.
  • Takes the global level of activity into account when managing the flow of guests and constantly checks the quality, speed and overall efficiency of the team/waiting staff.
  • Ensures that the Back of the house service areas is maintained as per the hotel standards.
  • Plan for future staffing needs
  • Interview, select and recruit team members
  • Identify and develop team members with potential. Mentor and train appropriate employees for upward growth
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
  • Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
  • Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

Qualifications

  • Bachelor’s degree in Hotel Management or equivalent
  • Minimum 2 years of relevant experience in a similar role
  • Excellent reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Good working knowledge of MS Excel, Word, & PowerPoint
  • High degree of professionalism with sound resources management and business acumen capabilities

Additional Information

  • WHAT IS IN IT FOR YOU:
  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Chennai ,Tamil Nadu
Company Website: https://www.group.accor.com Job Function: Management
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

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