4880086-Assistant Manager
Talentmate
India
28th May 2026
2605-6121-1054
Job Description
- Lead and manage a team of 11 -13 team members and ensure all processes are conducted according to company policies and client requirements
- Review verification reports for accuracy and completeness, implementing quality assurance measures to maintain high standards
- Serve as the primary point of contact for clients regarding verification inquiries, providing updates and addressing concerns
- Identify inefficiencies in the verification process and develop strategies to enhance workflow and productivity.
- Ensure appropriate production problem records opened, monitored and closed
- Ensure processing deadlines are met
- Escalates/ communicates promptly to the supervisors on any system disruption or missed SLAs
- Has a complete understanding on the verification process
- Coaching & mentoring new team members on verification procedures and best practices, fostering a culture of continuous improvement
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Chennai ,Tamil Nadu |
| Company Website: | http://www.exlservice.com | Job Function: | General Management |
| Company Industry/ Sector: |
Banking and Financial Services | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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