Field Service Technician

Field Service Technician – Aftermarket Service (GEHO)

Location - Raipur, Chhattisgarh

Work Arrangement - Onsite

What We Do At Weir

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact

You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.

What You’ll Do

• Field Service Support: Provide hands-on support for pumps and critical rotating equipment at customer sites, including installation, erection, commissioning, and start-up activities. Daily tasks involve troubleshooting, fault diagnosis, and preventive maintenance to ensure high equipment availability.
• Customer Interaction: Respond promptly to customer service requests and breakdown calls, delivering effective solutions and maintaining strong customer relationships. Success means timely resolution of issues and improved customer satisfaction.
• Technical Reporting: Prepare accurate service reports and maintain detailed field service documentation to support continuous improvement and aftermarket growth.
• Training & Support: Assist in delivering customer training on equipment operation and maintenance, enhancing customer knowledge and equipment reliability.
• Travel Requirements: Extensive travel across the assigned region to support diverse customer sites, ensuring hands-on service and support where needed.
• Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
  
  

What You’ll Bring

Must-haves:

• 2-3 years of hands-on field service experience in an industrial environment, specifically with rotating equipment such as pumps, slurry pumps, crushers, or screens.
• Diploma or Bachelor’s Degree in Mechanical Engineering.
• Strong mechanical troubleshooting, fault diagnosis, and problem-solving skills with the ability to work independently at customer sites.
• Excellent communication and customer-facing skills, with a strong focus on safety and safe work practices.
  
  

Nice-to-haves:

• Experience in mining, mineral processing, cement, metals, power, or heavy industrial industries.
• Familiarity with GEHO or similar slurry pump products and aftermarket service activities.
• Experience conducting customer training and technical support.
• Basic commercial awareness and understanding of spare parts management.
  
  

Why join Weir?

We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.

We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.

We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Benefits

• Competitive pay
• Career development and learning support
• Access to global inclusion networks
• Regional and team-specific benefits
• Sharebuilder scheme
• Wellness support for you and your family
• Collaboration with global teams
• Study support

---