Associate Relationship Manager-HL

Job Requirements

Job Requirements

Role/Job Title: Associate Relationship Manager-Home loan / Loan against property

Function/Department: Rural Banking

Job Purpose

To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.

Roles & Responsibilities

• Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc.
• To service, the leads referred by sales front/cross/selling or other channels.
• To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.
• Achieve agreed individual performance targets for income generation, product sales and new client growth targets.
• Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement.
• Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default.
• Building the relationship in the Market by meeting the Local Builders, Business communities and new channels.