Job Description

·         Organize and coordinate student engagement activities and initiatives

·         Calling and follow up on admission leads to achieve batch launch, admission conversion targets and maintaining daily calling progress

·         Connect to irregular students to retain them in program and handle student queries and provide timely support

·         Ensure effective communication between students and the support team

·         Maintain consistent communication with students regarding schedules, updates, and relevant announcements

·         Collect and analyse feedback from students about training sessions to identify areas for improvement

·          Ensure full adherence to and implementation of the Data protection

·         Open to perform additional tasks as assigned by the supervisor

·         Managing internal systems (LMS/Pulse), maintaining MIS, other reports of student attendance, activity, engagement logs and program success

Computer & basic technical proficiency (MS Office, Google drive, emails, record keeping, online meeting platforms)

·         Prior experience in student engagement, counseling, or customer service is a plus

·         Comfortable working with youth and managing group dynamics

·         Must be open for travelling along for supporting in various activities during the project



Requirements

·         Strong communication and interpersonal skills

·         Min Bachelor’s degree with the minimum experience of 1year

·         Responsible, detail-oriented, and proactive

·         Ability to multitask and manage time effectively

·         Cheerful, approachable, and student-friendly personality

·         Ready for Immediate joining 




Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: India City: Bhawnathpur ,Jharkhand
Company Website: http://www.niitfoundation.org Job Function: Customer Service
Company Industry/
Sector:
Non-profit Organizations

What We Offer


About the Company

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