Zuora - Senior Associate

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle lead to revenue at PwC, you will focus on working with Oracles suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Application Consulting team you are responsible for designing and developing technical components that translate functional requirements using Zuora Billing and Zuora CPQ. As a Senior Associate, you guide and mentor junior team members while navigating complex client needs to deliver exceptional solutions.

Responsibilities

• Collaborate with clients to define their revenue management needs
• Design and implement Zuora solutions for revenue processes
• Analyze complex revenue challenges and provide strategic insights
• Mentor junior team members to enhance their skills
• Maintain quality and compliance in every project deliverable
• Build substantial relationships with stakeholders across projects
• Utilize analytical tools to inform decision-making
• Adapt to evolving technologies and client requirements
  
  

What You Must Have

• Bachelors Degree
• 3 years of experience in business application consulting
• Oral and written proficiency in English required
  
  

What Sets You Apart

• At least 1 Zuora Billing Certification
• Demonstrating proficiency in Zuora Billing and CPQ
• Leading design and development of technical components
• Translating functional requirements into technical specifications
• Collaborating effectively in a team environment
• Excelling in communication with technical and business teams
• Understanding customer business processes and specifications

---