Job Description

Description

A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.

Key job responsibilities

Key job responsibilities

Effectively communicate in a clear and professional manner at all times.

Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners.

Effectively manage sensitive cases by reporting up the escalation matrix.

Demonstrate excellent time-management skills.

Maintains or exceeds targeted performance metrics.

Actively seek solutions through logical reasoning and identify trends to suggest process improvements.

Basic Qualifications

  • Graduation

Preferred Qualifications

  • Excel is preferred

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ASSPL - Karnataka - B56

Job ID: A3142618


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Bengaluru ,Karnataka
Company Website: https://www.aboutamazon.com/ Job Function: Supply Chain & Logistics
Company Industry/
Sector:
Software Development

What We Offer


About the Company

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