Technical Delivery Manager

Why this job matters

The Technical Delivery Manager manages team in the implementation of technical solutions from initial scope to delivery, ensuring adherence to roadmap, time and budget constraints.

What You’ll Be Doing

1 - Coordinates and guides Scrum-oriented activities including sprint planning, daily Scrums, retrospectives and refinement.

2 - Manages and empowers teams in the implementation of road mapping for technical solutions.

3 - Manages the full cycle delivery of commercial outcomes for technology developments and solutions, ensuring valuable outcomes.

• Facilitates the identification of opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.
• Develops partnerships with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.
• Coordinates outcomes with multiple complex medium sized technical deliveries or a single large technical delivery.
• Leverages technical expertise to monitor all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.
• Implements methods to improve team, process and service performance and suggest and implement changes to how the team operates.
• Facilitates contributions to the development of innovative approaches and tools aimed at furthering BT Groups capabilities.
• Champions escalation process for project milestones, providing options on recovery of the technical delivery as well as other options including re-planning/rescheduling.
  
  

11 - Champions, continuously develops and shares with team knowledge on emerging trends and changes in Technical Delivery management.

12 - Coaches talent, and manages others, to develop capabilities and ensure performance through upskilling, development and recruitment.

The Skills You’ll Need

Program Increment Planning/Big Room Planning

Communication

Agile Methodologies

Requirements Gathering

Issue Resolution

Influencing

Service Level Agreement Management

Requirements Management

Stakeholder Management

Project/Programme Management

Coaching

Talent Management

Decision Making

Growth Mindset

Performance Management

Inclusive Leadership

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

About Us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DONT MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. Were committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if youre excited about this role but your past experience doesnt align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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