Team Supervisor - Project Support Engineer-Bengaluru India

About Diversified

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What To Expect

At Diversified, were on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, youll dive headfirst into big, complex, and rewarding projects that push the boundaries of whats possible. Plus, youll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

Job Summary

The Supervisor is a Player Coach role. The lead will be expected to assign & review tasks and oversee the completion of the requested deliverables. They will be responsible for overseeing the shifts and supporting the team

Technical Criteria

Primary Duties & Responsibilities

• Minimum 5+ years’ experience in AV CAD Designer
• Clear understanding of AutoCAD Architectural, Wiring, Wire listing, Cable Schedule, and IP Spreadsheet with strong troubleshooting and problem-solving skills
• Ensuring the accuracy, functionality, and reliability of AV designs by conducting quality checks and evaluations.
• Should be able to prepare & present reports for management independently or should have past experience in presenting reports
• Proficiency in CAD software for AV system design
  
  

Recruitment

• Filter candidates with the recruitment team. Guide in Round 1 selection of interviews
• Will accompany the Team Manager/and or Functional Manager in interviews or represent them at times
  
  

Onboarding

• Work with L&D for a training plan, assessments, periodic learning interventions
  
  

Process monitoring, analysis & improvement. Quality Assurance

• Processing lots of data
• Proactively suggesting and proposing enhancements based on Data insights
  
  

Day-to-day supervision of associates

• Overall supervision on attendance
• Assigning the projects to the right individuals and ensuring delivering on time
• Quality checks
• Coordinating with project leads for clarifications
• Responding to general questions on Diversified, workplace, and policies
  
  

Time off and shift attendance management

• Scheduling Time/Shift attendance
• Overseeing PTO and holiday approvals to ensure adequate coverage
  
  

Representation of team for local activities

• Represent and nominate team members for work and other activities
  
  

Communication and reporting

• Report to the Team manager/and or Functional Manager
• Attend certain GCC functional team meetings along with the Team Manager/and or Functional Manager
  
  

Ongoing talent management

• Work with the employees to achieve their targets by guiding, removing hurdles
• Setup the team KPI’s and performance targets
• Conduct regular reviews and provide feedback to associates
• Be the channel for associates to bring questions concerns, ideas to the organization
• Provide data to Managers
  
  

Performance reviews

• Lead and champion PMS with Team manager/and or Functional Manager and HR
• Ensure reviews are filled, submitted, reviewed before submitting it to the Team manager/and or Functional Manager
• Play an active part in Rewards & Recognition
  
  

HR Issues

• Be the champion on Employee Experience and Engagement
• Wear the hat of the associate and the management for decision making
  
  

Education/Certifications

• Relevant experience in people management
• Certification pertinent to technology area(s) of expertise
  
  

Required/Desired Knowledge, Experience And Skills

• Must have the ability to communicate regularly with the team in English
• Effective leader who can facilitate a team concept
• Excellent computer skills including Microsoft Word, Excel, and PowerPoint
• Skilled in AutoCAD, Bluebeam REVU, and audiovisual engineering
• Ability to communicate well with others remotely via video and audio conferencing
• Excellent problem-solving skills
• Ability to work both independently and as a team member on various projects
• Must be high energy, analytical, and detail oriented
• Good time management skills and ability to handle time deadline pressure
  
  

Work Type Classification: Hybrid

Shift: 2 PM to 11 PM IST

Location: Bengaluru

What We Offer

Along with competitive compensation, you will be eligible for the following benefits:

• Multiple medical plan for self and family
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Paid Time Off and Paid Holidays
• Commuter & Shift Benefits (US / APAC shifts)
  
  

To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at careers@onediversified.com.

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.

We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

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