Team Lead - Procurement Operations

Company Intro

Booking Holdings India is a Center of Excellence based in Bengaluru, India and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.

Key Responsibilities

Responsibilities and Duties

• Manage, develop and coach a team of employees in the Bangalore CoE location to ensure the development of individuals within the organization.
• Responsible to identify and hire new talented individuals to support the team objectives
• Counsel to drive improvements in the team
• Oversee and manage process escalations in the team and ensure appropriate escalation to Booking.com stakeholders for decision making
• Collaborates with internal business partners on continuous improvement of P2P/S2P/Procurement processes
• Support in the review of monthly and quarterly SOx controls and ensure controls are reviewed on a regular basis
• Prepare for the audit by reviewing the controls, workflows and ensure walkthroughs are sufficient for the audit purpose
• Manages relationship with audit to ensure that procurement maintains a satisfactory audit rating
• Implement and execute company policies and procedures and setting priorities
• Assure strong quality as well as productivity standards within the team
• Track and monitor performance levels, and manage underperformance
• Conduct 1-2-1 meetings with the team to maintain focus and motivation
• Prepare and conduct Bi-annual performance reviews and keep track of progress during the year
• Manage and achieve departmental KPIs in line with Booking.com Business objectives
• Provide input when defining the team KPIs and SLAs in cooperation with the Procurement Operations leadership
• Build strong relationships with other departments within the company
• Work with management to identify process improvements
• Management and execution of ad hoc projects where required
• Participation in projects, system implementations
• Working with leaders, Directors, Sr. Directors
  
  
  

Communication

Internal Stakeholders (E.g. Employees of Booking Holdings and its subsidiaries)

Type

Cooperation

Persuasion

Information

Frequency

Continuous (daily or a several times a day)

Frequent (about once a week)

Occasionally (once or twice a month or less)

Team

Coaching, target setting, and planning, reviews, decision making

Continuous

GPO

Share best practices, alignment with the business

Frequent

Other Finance Teams (Credit Control, Treasury)

Alignment with the business

Occasional

Internal Stakeholders

Alignment with the business, improvement of processes and communication, management of issues and escalations amongst finance departments

Frequent

External Stakeholders

External Vendors

Reassure that Booking.com policies and processes are followed, escalations and SLAs are met

Occasional

Knowledge and Skills

Qualifications - For Posting

Required Knowledge

Place an X in the shaded boxes that are required to perform the principal duties and responsibilities of this position

Not Required

Specialized Diploma

Bachelor’s Degree X

Master’s Degree

PhD

Years of Relevant Job Knowledge

Place an X in the shaded boxes that are required to perform the principal duties and responsibilities of this position

Limited job knowledge (0-1 years)

Basic job knowledge (1-3 years)

• XX
  
  
  

Broad job knowledge (3-5 years)

Advanced job knowledge (5-8years)

Extensive knowledge (8-12 years) X

Substantial knowledge (12+ years)

Knowledge Skills & Abilities

List knowledge, skills and abilities that are required to successfully perform the broad responsibilities of this job

• Apply deep knowledge of a specific Finance function or broad knowledge and understanding of several different Finance functions
• Background in finance
• Excellent communication skills
• A good people motivator with management experience
• Ability to proactively drive the assigned projects and reach the preset objectives
• Excellent teamwork skills
• Understanding the impact of the team and the bigger picture
• Good presentation and interpersonal skills.
• Demonstrates tenacity, drive, ability to inspire and collaborate.
• Ability to multi-task & a flexible and positive attitude
• Able to adapt style and approach in order to work effectively with internal and external stakeholders from a variety of different cultures
  
  
  

Management Responsibility

People Manager

Is this job a people manager? Does this position achieve outcomes through others? (i.e., hiring, coaching, scheduling / delegating work, performance reviews)

Yes

No

Number of Reports

Indicate the number of direct and indirect reports this job typically supervises

Number of direct reports - 6

Number of indirect reports

Financial Oversight

Does this position have any P&L responsibility?

Yes

No

Individual Accountability

List the individual P&L responsibility / Operating Budget goal that is typical for this position.

Position Scope

Provide information related to the job’s scope and impact. Place an X in the shaded boxes that apply.

Scope

Operates within a single Business Unit, or multiple Business Units or Corporate

Single Business Units X

Multiple Business Units

Corporate

Impact

Action and/or outcomes from this job typically impact the following; select all that apply

(E.g., an accounting manager might impact the entire business unit because they are reporting financials for that business unit. An analyst might impact their own team because they are helping create workflows for their team to deliver projects. A VP in HR might impact the entire function by determining best practices for Booking Holdings)

Own team

Department X

Entire Function (e.g., HR, Finance, IT)

Entire Business Unit (s)

Enterprise-wide

Time Horizon

Actions and/or decision made by this job typically impact their area of work for this period of time

Short to mid-term (1 - 3 years)

Mid to long-term (3 - 5 years) X

Long-term (5+ years)

About BKNG

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:

• Booking.com
• KAYAK
• priceline
• agoda
• Rentalcars.com
• OpenTable
  
  
  

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

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