Solution Consulting Technical Services

Overview

Solution Consulting Technical Services provides and maintains the Logility End-To-End Solution environment that enables the presentation of the Logility platform to prospects and clients, including demo, POC and sandbox environemnts and provides feature knowledge transfer to the Solution Consultants.

SECTION 3: SCOPE

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SECTION 4: ORGANIZATION

• Full Line. Identify the position(s) that report directly to the job in this job description. To be clear, the job outlined in this template will have performance management responsibility for the position(s) listed. In parentheses, indicate the number of current or future employees occupying those position(s).
• Dotted Line. Identify the position(s) for which the job outlined in this template will have oversight responsibilities (e.g., day-to-day oversight of projects) but not direct management responsibility. In parentheses, indicate the number of current or future employees occupying those position(s).
  
  

• The Solution Consulting Technical Services team supports the maintenance of the end to end Enterprise Group demo environment.
• New Data Loads
• Date Rolls
• Support software updates
• Testing
  
  

• Environment Configuration
• Data Procurement with the prospect
• Data manipulation/cleansing/transformation
• Data Loading
• Analysis
• Handover to the SC team
• For longer project support for the project management of the engagement/POC
  
  

• Domain Knowledge: Subject matter expert in Supply Chain solutions associated with the planning and execution of products. S&OP, Vendor Management, Demand, Inventory, Supply, Traceability, Manufacturing/Scheduling and Analytics. Also, knowledgeable of the industry best practices within the Logility target marketThe Solution Consulting Technical Services team supports the maintenance of the end to end Enterprise Group demo environment.
• Effective Decision Making: Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action; taking actions that are appropriate in the corporate culture and consistent with available facts, constraints, and probable consequences.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; routinely meets deadlines & commitments; being proactive; making suggestions to enhance processes.
• Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
• Quality Work Standards: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checks processes and tasks.
• Innovation: Generates innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities
• Building Client Loyalty: Effectively meeting and striving to exceed client needs; building productive client relationships; taking responsibility for client satisfaction and loyalty.
• Technical Knowledge and Skill- having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.