Software Engineer 2

Overview

Join the Microsoft Teams Triage Services team, a core part of Microsoft’s vision for managing collaboration between people and agents. Teams serves over 300 million daily users worldwide, powering collaboration and productivity for organizations of all sizes. As a Software Engineer II - Backend, you’ll play a pivotal role in building and scaling backend systems that drive feeds and notifications—empowering users to efficiently triage, monitor and discover updates in the form of messages, apps, and AI-driven content.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Design, develop, and maintain scalable backend services supporting Teams across multiple platforms.
• Collaborate with cross-functional partners to deliver high-quality features, solve technical challenges, and drive innovation.
• Build tools for monitoring, analytics, and automated recovery to ensure service reliability and performance.
• Champion best practices for performance, scalability, cost efficiency, and secure, frequent releases.
• Enhance developer productivity by creating internal tools and providing actionable feedback on code and product quality.
• Ensure compliance with security and privacy standards across all backend systems.
  
  

Qualifications

Required/Minimum Qualifications:

• Bachelors Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
• OR equivalent experience.
• Proficiency in object-oriented programming (C#, Java, Python, or Node.js).
• Strong grasp of algorithms, data structures, and system architecture.
• Experience with high-scale services, CI/CD pipelines, databases, and RESTful APIs on cloud platforms (Azure, AWS, or GCP).
• Hands-on expertise in debugging customer issues and managing live site incidents.
• Excellent communication and collaboration skills, with a passion for technical excellence and continuous learning.
• Bonus: Experience with large language models (LLMs), prompt engineering, or big data analytics.
  

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  
  

Preferred Qualifications

• Masters Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
• OR Bachelors Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
• OR equivalent experience.
  

#CAPIDC

#Teams

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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