SMB - Account Manager

About G2 - The Company

When you join G2, you’re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

G2 is the worlds largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn.

As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People

At G2, we have big goals, but we stay grounded in our PEAK (Performance + Entrepreneurship + Authenticity + Kindness) values. You’ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

About The Role

G2 is looking for a SMB, Account Manager to join our sales team. Your role will be responsible for building relationships and expand revenue by managing their customer book and selling our branding solutions to marketing and sales teams in the software and services industry. This individual should be a proven farmer who has successfully managed and grown their book of business in their designated territory. This individual thrives in a fast-paced, dynamic sales environment and enjoys building and growing engagements. The opportunity awards accelerated compensation and career progression for driven, top performers. Since this team will be managing APAC customers out of India, this role will require you to work in APAC shifts and collaborate closely with your APAC counterparts. This role is expected to begin with a full-time, five-day workweek to support the teams initial ramp-up and training for 6 months. Once the team is fully operational, the position will transition to a hybrid work model.

In This Role, You Will

• Responsibility Area: Sales
• Own existing business quota for G2 Marketing Solutions for one of our fastest growing segments.
• Collaborate with internal resources to tell data-driven stories.
• Own the entire renewal cycle for your assigned segment and region.
• Identify opportunities to upsell customers with additional G2 products.
• Drive urgency with prospects and help them see value in G2’s solutions.
• Advocate for our customers’ needs with internal stakeholders.
  

Responsibility Area: Customer Engagement (45%)

• Working closely with our Customer Success Managers to deliver value to customers to ensure they renew with G2.
• Ensure any new customers get off to a fast start with G2 and see value quickly.
• Actively engage key and potential stakeholders to ensure they understand the value G2 brings, understand their needs, and how G2 can help them achieve their goals.
• Prospect into our existing customers, identifying new opportunities for growth with existing and new products.
  
  

Responsibility Area: Opportunity Management (40%)

• Manage the entire renewal cycle, with a focus on renewing and growing customers.Confirm renewals early and drive renewals to close ahead of subscription expiration dates.
• Keep all renewal and growth opportunities up to date in Salesforce and submit accurate forecasts for expected sales.
  
  

Responsibility Area: Closing (15%)

• Close business with existing customers.Provide all agreement paperwork and ensure everything is in order.
  
  

Minimum Qualifications

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

• 2 - 5 yrs related experience in a full-time role as an Account Manager or preferably as an Account Executive.
• This role requires a five-day, in-office schedule aligned with APAC shift timings
• Experience selling SaaS or any type of subscription service.
• An understanding of marketing and how marketers work.
• Excellent Storytelling & Communication skills.
• Strategic internal collaboration.
• Experience with SFDC.
• Fast learner and ready to take on data challenges.
• Highly-organized individual with great attention to detail.
• Consultative approach to selling.
  
  

What Can Help Your Application Stand Out

• Experience in SaaS industry.
• Experience selling in APAC region.
  
  

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.

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How We Use AI Technology In Our Hiring Process

G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.

Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way—we will ensure your materials receive a thorough manual review by our hiring team.

For additional details about how we handle your information throughout the application process, please review G2s Applicant Privacy Notice.

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