Senior Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Work with product manager and business to obtain voice of customer (VOC) and identify capabilities to add to the product
• Define and provide direction for user experience and user interface (if applicable to product)
• Create user documentation (if applicable to product)
• Create and communicate the value proposition via internal marketing material for product promotion
• Consistently maintains a growth mindset
• Advocates position and has tenacity to drive to objectives
• Facilitates resolutions and makes decisions
• Serves as an influential voice for product management strategies
• Manage complex requirements, refine products based on business goals and market needs
• Conduct technical research using large language models (LLMs)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
  
  

• Graduate degree
• In-depth understanding of lean product management best practices and frameworks
• Understand capabilities across the portfolio / product line
• Not prescriptive, with theoretical definitions of what’s needed in every scenario. Instead, you consider the challenge, dependencies, constraints, and apply the right tools based on your knowledge of various product management methodologies/frameworks
• Understands cross customer deliverables between product lines
• Ability to partner appropriately to support dependencies
• Ability to partner appropriately across the portfolio to minimize overlapping work
• Ability to ensure high-level roadmap alignment across portfolios where required
• Ability to effectively looks ‘up and out’ to influence multi-portfolio capabilities and their dependencies; enables on-time delivery via manageable features/stories coordinated across teams
• Ability to negotiate win-win solutions across teams and lines of business (cross application / cross portfolio)
• Ability to communicate effectively with all senior stakeholders (up to Senior Leadership)
• Ability to clearly communicates strategic portfolio direction via multi-year roadmap
• Ability to ensure user stories and features are directly tied to OKRs
• Ability to ensure overall product strategy and Roadmap are executed
• Ability to drive the budget at scrum team/product level
• Ability to effectively integrates AI into their daily work to accelerate delivery and enhance productivity. By using Microsoft Copilot and other company-approved tools, such as the Azure OpenAI Playground, to rapidly generate images, writing tasks, presentations, product planning, and proposals, they can move product enhancements forward efficiently. They also leverage AI capabilities within Microsoft Office applications-such as Word, Excel, and PowerPoint-to quickly generate high-quality project documentation