Senior Process Automation Designer

About The Role

As our Senior Process Automation Designer, youll be the driving force behind our automation delivery workstream, owning the complete lifecycle from design to deployment. While working with third-party delivery partners for execution, youll maintain full accountability for quality, compliance, and business outcomes in an Agile environment.

Key Responsibilities

• Own the delivery lifecycle and acceptance of assigned automation programs: accountable for SDLC gate sign-offs and producing audit-ready artefacts
• Translate business processes into automation-ready designs, user stories and testable acceptance criteria; confirm readiness for each SDLC gate
• Manage third-party delivery partners for your portfolio — own SLAs and quality metrics, run delivery reviews and drive corrective actions
• Validate vendor technical artefacts and approve deployment readiness, ensuring all solutions meet quality standards
• Provide non-coding technical leadership: review non-functional requirements and verify observability and alerting mechanisms
• Support solution assurance for complex automations in partnership with platform architects
• Act as principal delivery owner in Agile squads: shape and prioritize the automation backlog and coordinate release planning
• Communicate effectively with senior stakeholders and cross-functional teams about risks, trade-offs and status
• Ensure production readiness: oversee handover to operational support, define runbooks, and SLI/SLO expectations
• Drive continuous improvement using delivery and run metrics to enhance standardization and efficiency
  
  

About The Team

Youll join the Automation Delivery Workstream, the group responsible for prioritizing, coordinating and assuring the delivery of automation programs. The delivery workstream partners with platform engineers, enterprise infrastructure teams and external delivery partners to translate business needs into production automations and to ensure smooth operational handover and run-time stability.

About You

Youre a delivery-focused professional who thrives at the intersection of business and technology. You have a proven track record of successfully shepherding automation initiatives from concept to production. Your technical understanding allows you to effectively validate solutions, while your communication skills enable you to build strong relationships with stakeholders across the organization.

We Are Looking For Candidates Who Meet These Requirements

• 10–12 years of professional experience, including 4+ years delivering automation or digital transformation initiatives
• Proven experience owning end-to-end delivery where build/run is performed by external partners or distributed engineering teams
• Strong knowledge of SDLC and Agile (Scrum/Kanban); practical experience as Product Owner, senior Business Analyst or delivery lead in Agile squads
• Techno-functional capability: translating processes to automation-ready designs; validate vendor technical artefacts and non-functional requirements
• Practical, hands-on exposure to at least one leading automation platform (e.g., UiPath, Blue Prism, Automation Anywhere) and ability to validate vendor deliverables
• Demonstrated vendor governance experience (SLAs, regular business reviews, corrective plans) and operational handover
• Excellent stakeholder management and communication skills across business and technology
• Bachelors or Masters degree in Computer Science, Engineering, Information Systems or a related technical discipline
  
  

These Are Additional Nice To Haves

• Experience in regulated industries (financial services, insurance, healthcare)
• Automation platform certification (e.g., UiPath Certified Professional)
• Certifications: Agile/Product Owner, Scrum Master or project management (PMP/PRINCE2)
• Familiarity with monitoring/observability tooling, DevSecOps pipelines and basic scripting/data tools (SQL/Python)
• Experience with IT service management practices (ITSM/ITIL)
  
  

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Keywords

Reference Code: 136353

---