We have an exciting opportunity for an experienced Technical Authority Expert to join our world-class team at Ericsson, contributing to the future of managed services delivery through the Ericsson Operations Engine. Our team is responsible for the full cycle of Create, Sustain, and Evolve within our respective domains, offering dynamic opportunities for professional growth. Comfortable in a technology leadership role, you will be instrumental in developing and maintaining automated solutions, analysing business requirements, and delivering improvements to drive recovery processes. This is a fantastic opening for a technical guru looking to make an impact on global technology standards and help shape future innovation in our industry.
What you will do:
Operations responsibility for Daily health checks of network elements, such as switches, firewalls, routers, load balancers, IPS and related elements.
Responsible to maintain network elements on a supported software levels which included performing software upgrade and hardware refresh
Participate in maintaining IP addressing, network diagrams, traffic flows and Firewall policies and related documents
Perform baseline & ad hoc configurational changes on various network elements.
Create Method of Procedure (MOP) documentation and coordinate and execute proactive and reactive maintenance activities with change request.
Perform firewall policy changes using planned change request and MOP
Responsible of handing trouble & problem tickets, recovering all incidents and troubleshoot operation issues
Must be able to be on-call 24x7 to support escalations and outages.
The skills you bring:
Experience with enterprise switching technologies, including link negotiation, VLANs, trucking, inter-VLAN routing, port aggregation, and fault isolation is required.
Experience with enterprise routing technologies, including static and dynamic routing, routing protocols (OSPF and/or BGP required), and fault isolation is required.
Experience with VPN technology, including configuration, monitoring, and fault isolation is required.
Experience with packet capture hardware/software to support fault isolation is required.
Open to being on call outside of regular working hours as well as occasional nights and weekends.
Enterprise level experience with security solutions such as IPSEC VPNs, SSL VPNs, IPS, etc. is preferred.
Hand-on Experience with Extreme switches and F5 load balancer is needed.
Hands-on experience with firewalls, including Juniper & Palo Alto is needed.
Hands-on experience on AWS and Azure cloud is a plus.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
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